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Donna M

Help Desk Specialist - 9 Years of Experience - Near 85635

Occupation:

Help Desk Specialist

Education Level:

Master

Will Relocate:

YES

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PROFILE Exceptionally motivated, multi-tasking and goal-oriented Information Technology Specialist. Strong working knowledge of configurations, installations, and support of PC hardware and software. Extensive experience providing IT services for both individual and corporate users. Solid background in business development and software programming. Excellent customer service, listening, written and oral communication skills. Ability to rapidly master software applications. Excel at explaining complex computer operations and functions to both technical professionals and non-technical personnel end users. Comprehensive understanding of Operating System Platforms, Connectivity, Security, Telephony, Remote Access and Information Management. Have reliable transportation and can work any shift necessary. Career oriented individual TECHNICAL CAPABILITIES

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