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Online Resumes with "Service Operations Management"
Customer Service/Operations Manager
Tags for this Online Resume: customer service, operations, project manager, financial services, call center
Customer Service Manager - 20 Years of Experience
Summary Manager with over 20 years' experience in Management of Customer Service Operations, Quality Assurance, Customer Retention, and Customer Satisfaction Increases. As the Customer Service Operations Manager, I Specialize in resurrecting failing or low performing Operations, Call Centers and Help Desks by big percentages within first year. Excellent at redesigning processes to improve productivity and client retention. .
Tags for this Online Resume: Management, Call Center, Call Center Service, ACD, Automatic Call Distribution, Customer Service, Policies and Procedures, Process Improvement
Call Center Manager
Energetic results driven Customer Service Management & Information Systems Professional with 15 years of demonstrated success at all levels of management, call center operations, customer service, project leadership, sales and e-commerce. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Work has included strategic business and cus...
Tags for this Online Resume: customer service manager, call center manager, project management, inside sales, leadership, coaching
Director
SUMMARY An international business executive with more than twenty years experience in sales, marketing and operations management. Recognized for developing, planning and implementing sales strategies in a highly competitive environment. Demonstrated strengths include: * Sales and Marketing Management * P&L Management * Team Building * Negotiations * Customer Service Operation Management * New Business Development * "Start-U...
Tags for this Online Resume: Purchasing, Accounting, apparel, Financial, Financial Analysis, EDI, Electronic Data Interchange, Pricing, Product Development, Textiles
Customer Service Manager - 20 Years of Experience - Near 77441
SUMMARY Innovative service management professional with extensive experience in global organization, project management, service revenue profitability and delivery of best-in-class customer excellence. Areas of expertise: * Customer Retention Customer Service & Support Customer Relationship Management * Operations Management * Cross-Functional Team Leadership Productivity / Process Improvement * Call Center Operations * Tea...
Tags for this Online Resume: Cross-Functional Team Leader, NPS Champion, Service Operations Management, Project Management, Customer Experience, Improvements to Bottom Line
Delivery Services Truck Driver
Customer service oriented, hardworking, loyal, honest and friendly employee. Possess strong interpersonal skills with ability to establish rapport at all levels. Organized and disciplined, while able to multitask, prioritize, and achieve organizational objectives and deadlines in diverse and challenging environments. Seeking Employer who is looking for a long term, dedicated employee with experience in customer service and ...
Tags for this Online Resume: FERTILIZATION, Inventory, Automotive, Inside Sales, Inventory Control, Sales, Satellite, Training, Transportation, English Language, Warehouse
Sales Manager - 16 Years of Experience - Near 75068
Summary of Qualifications: * Experience with financial administration of retail sales and service operations. * Management of high-volume retail operations. Includes supervision of merchandising, payroll management, customer service, and maintenance. * Skill in direction and development of individual and team personnel. Responsible for training, scheduling and motivation of staff personnel. * Self-motivated able to set effe...
Tags for this Online Resume: Customer Service, Financial, Financial Statements, Human Resources, Merchandising, Payroll, Pricing, Billing, Complaints, Data Entry
Massage Therapist - 14 Years of Experience - Near 08515
SUMMARY: Bachelor of Science in Sociology, with 25+ years of experience in education, marketing, recruiting and staffing, social services, and operations management. CONTINUED EDUCATION: Presently studying (Nursing) toward my LPN (graduation June 2017) and then will continue on with a bridge program to my BSN.
Tags for this Online Resume: Recruiter, Services, Payroll, HR, Human Resources, Management, N?mecký jazyk, Retail, Staffing
Corporate Recruiter - 7 Years of Experience - Near 21703
Qualifications Profile * Self-assured and efficiency-focused HR management service professional with more than 24 years providing high-performance customer service, and operations management in the maritime, hospitality, and construction industries. * Proven adaptability and fast learning abilities to reach high productivity in fast-paced work environments and new or demanding assignments independently or as part of a team....
Tags for this Online Resume: Compliance, HR, Human Resources, Management, Benefits, Compensation, Staffing & Recruitment, Training, Appraisals, Labor Relations
Corporate Recruiter - 6 Years of Experience - Near 77095
Areas of Expertise: Spanish Linguist, International Relations, Purchasing Agent, Leadership Counselor, Tactical Operations Instructor, Transportation Coordinator, Test Administrator, Inventory Management, Customer Service and Operations manager.
Tags for this Online Resume: Management, Call Center, Benefits, Recruiting, Leadership, Applications, Business Management, Customer Service, Inventory, Inventory management
Customer Service Operations Manager - 9 Years of Experience - Dallas
A highly motivated, results oriented management professional with 9 years of progressive management experience specializing in customer service, customer retention, and sales. Interested in a Customer Service Manager position. Excellent interpersonal skills, performs well in complex and difficult environments, and leads by example. Expert ability to utilize analytical skills and insight to drive organizational improvements,...
Tags for this Online Resume: Policy/Process Development, Cross Functional Team Management, Complex Problem Solving, Reports Generation and Analysis, Skilled Negotiator / Contracts Negotiations, Performance Analysis / Performance Evaluation, Budgeting and Forecasting, Proficient Communication Skills, Training and Development
Recruiter - 7 Years of Experience - Near 46256
QUALIFICATIONS 27+ years of leadership in financial service operations as manager, loan officer, processor, and closer Multiple promotions to regional management positions in operations for both DHI Mortgage and Chase Manhattan Mortgage Corporation Strong relationships and professional comfortableness with executives, bank managers, community realtors, business owners, non-profit representatives, builders, operations staff,...
Tags for this Online Resume: National recruiter, Mortgage recruiter, remote mortgage recruiter, Regional Mortgage recruiter, Remote sourcer, Sr. Mortgage recruiter, Remote, Contract Recruiter, Sourcing, Networking
