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Call Center Manager
Energetic results driven Customer Service Management & Information Systems Professional with 15 years of demonstrated success at all levels of management, call center operations, customer service, project leadership, sales and e-commerce. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Work has included strategic business and customer service operations management, IT project initiatives, creation of new departments, implementation of complex web analytics hardware/software and managing day-to-day call center operations. Broad industry experience including: banking, insurance, healthcare, consumer goods and travel
Collections Agent
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Collections Agent |
Education level: |
Master |
Will Relocate: |
Yes |
