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Online Resumes with "Service Operations Management"
Service Operations Manager - 10 years
Energetic and agile Service Operations Manager with over 15 years of experience managing MM projects for mid-sized and fortune 500 companies. A project manager who aligns project initiatives to business goals by gaining project support of key stakeholders and resources to work collaboratively to drive the successful completion of project milestones. Demonstrated excellence and proven track record in IT operations, product...
Tags for this Online Resume: Services, Operations, Technology, Employee, Client, Resources
Organizational Consultant - 12+ years experience - Illinois
Organizational Consultant with over 13 years of combined experience in instructional leadership, student services, workforce development, customer service, operations management and social services. Adept in counseling, employee engagement, leadership training, mentoring, performance management, process improvements and succession planning.
Tags for this Online Resume: Illinois, open for relocation, training, leadership development, organization consultant, coach, public speaking
Training Specialist - Customer Service; Operations Management
Training Specialist with more than 12+ years of advanced classroom facilitation skills for adult learners. Also experienced in virtual classroom, web based learning and training, conceptual knowledge of SCORM LMS systems and developing curriculum, competencies and certifications; professional writing skills and development of Standard Operating Procedures, manuals and job training tips, checklists and job aids. I'm ready to...
IT Service Desk Manager | Help Desk Manager | Manager of Desktop Support
Top performing Service Desk Manager with 20+ years experience who provides technological expertise, leadership while establishing and following change management procedures to ensure a high degree of internal customer service and sound execution. I provide and maintain service desk operational procedures in alignment with business operations requirements and corporate policies and am able to track, escalate, communicate, a...
Tags for this Online Resume: Miami, ITIL, Help Desk Manager, KPI's, SLA's, Process Improvement, Knowledgebase
Customer Service Manager - 15 Years of Experience - Near 93021
My objective is to find a customer service or operations management position that allows me to demonstrate my abilities to motivate a team and to enhance their lives through training, communication, and commitment. I have a proven background of creating a collaborative environment that benefits the employer and the employee; the success of which is shown by the high level of production and satisfaction and low level of att...
Ideal Companies: United Health Care, Blue Shield, Anthem Blue Cross
Tags for this Online Resume: Moorpark, Management, training, experience, success, discipline, writing, ability, Customer Service, Call Center
Customer Service Operations Manager - 15 Years of Experience - Near 33558
Customer Service/Operations Manager - 20 Years of Experience - Tucson
Manager - 20 Years of Experience - Near 02110
Tags for this Online Resume: Field Service Manager, Field Service Operations Manager
Operations Manager - 20 Years of Experience - Near 03104
Highly technical, forward-thinking Client Services and Operations Manager with intimate knowledge of project management, printing and computer systems, network environments, and applications seeking a challenging position dedicated to meeting the comprehensive needs of either a large or a small scale company.
Tags for this Online Resume: Client Services, Print, Manager, Communications, Xerox, Project management, Operational solutions, Project Planning
customer service manager in an inbound call center, marion,ohio 43302 - 12 years experience in multi call center environment. Managed 80 csr's, 2 trainers and 5 supervisors. Handled 445,000 inbound calls annually and 107,000 emails annually. Responsible
I want to secure a career-directed position providing contributions in customer service operations management. A position that maintains excellent relationships with other members of management to ensure that policies and procedures are consistently maintained.
Manager - 20 Years of Experience - Near 45241
Results-driven Manager with experience in customer service and operations management. Successful record of process re-engineering and implementation of operational improvements through the application of Six Sigma methodologies. Dynamic leadership career, providing strategic execution of initiatives to improve quality and performance. Effective communication and liaison skills proven by effective interaction with custome...
Tags for this Online Resume: Customer service, operations, purchasing, training, manager, six sigma, ohio, cincinnati
Project Managers - 10 Years of Experience - Near 15237
MARK M. RETTER, JR. 127 Link Ave, Pittsburgh, Pennsylvania 15237 Phone 412-759-5908 Email mretter1@yahoo.com Summary Innovative telecommunications network manager with extensive experience at AT&T managing global network facilities. Created improvement in network maintenance results by decreasing average restore time from 240 minutes to 120 minutes. Using organizational design, and team building, trained and motivated...
Tags for this Online Resume: Integrate, Services, Troubleshooting, Management, AT&T, Billing, Call Center, Frame Relay
