Description
Energetic and agile Service Operations Manager with over 15 years of experience managing MM projects for mid-sized and fortune 500 companies. A project manager who aligns project initiatives to business goals by gaining project support of key stakeholders and resources to work collaboratively to drive the successful completion of project milestones. Demonstrated excellence and proven track record in IT operations, product engineering, and quality; generating measureable results with minimal direction. Proven ability to motivate and elevate operations. A change agent, with exceptional communication and organization skills, to flow-down communication plans, process, and training to create infrastructure for industries that desire to remain competitive in today’s markets.