Results-driven Manager with experience in customer service and operations management. Successful record of process re-engineering and implementation of operational improvements through the application of Six Sigma methodologies. Dynamic leadership career, providing strategic execution of initiatives to improve quality and performance. Effective communication and liaison skills proven by effective interaction with customers, staff, peers, suppliers and management. Proven ability to build self-sufficient teams that work to optimal levels, improving performance of team effort. Exceptional presentation, negotiation, time management and problem-solving skills. Expert level experience with Excel, Access, Word, PowerPoint, MS Project and Outlook.

Highlights:

• Customer service
• operations
• purchasing
• training
• manager
• six sigma
• ohio
• cincinnati