CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Service Now"

Developer - 12 Years of Experience - Near 22728

Personal Summary A highly motivated and skilled software developer with over ten years of professional software development experience. Experienced in all levels of software development, from concept and requirements gathering to deployment and final solutions. Responsible for developing IT automation software and services within products (including but not limited to ServiceNow, IBM Netcool Tivoli & Impact, ScienceLogic EM7).

Tags for this Online Resume: C Programming Language, Extensible Markup Language (XML), HyperText Markup Language, Javascript, Software, C++ Programming Language, C/C++ Programming Languages, Client/Server, Common Gateway Interface, Global System for Mobile Communications (GSM), sql, linux, it jobs, software

Desktop Support Technician - 20 years experience - Kansas City

SUMMARY OF QUALIFICATIONS * 18+ years of providing increasing levels of desktop and help desk support * Extensive technical support and customer service skills * Experienced in Tier I - III support * Outstanding troubleshooting skills Experienced with Migrating Operating Systems * Windows Server 2003SP2/2008R2/2012R2 * Mac OS X 10.x * Altiris, Remedy, Peregrine, and Service Now, HELPStar ticketing systems * Local Area Netwo...

Tags for this Online Resume: desktop, microsoft, voip, cisco, Active Directory, Microsoft Active Directory, Microsoft Outlook, VM, Desk Top Support, Microsoft PowerPoint

Application Support

Experienced with use of: different versions of Windows/ Microsoft Office Apps (Excel/Word/PowerPoint/ Outlook/Sharepoint). Atlassian JIRA used for scrum board, and scrum projects. HP Service Manager & Service Now, both used for change, incident, and problem management. LIVEOPS / Skype for business / Lotus Sametime /ITEC - project portfolio Management Center - demand/project/time/resource management. Xmatters - on call Pagin...

Tags for this Online Resume: Computer Operator, Amdahl, Data Processing, Distribution, Mainframe Computer, Payroll, Security, Weapons, Ca7, Customer Service

System Administrator

Professional Summary: * With over all 9 years of experience in system administration, managing server infrastructures and datacenter operations across multiple platforms (Windows, UNIX, LINUX). My responsibilities include server architecture design, build, install and configure servers, deploy application to servers, automate administration tasks by writing scripts, perform server quality assurance by ensuring industry stan...

Tags for this Online Resume: Services, Change Management, Management, Microsoft Change Management, Microsoft Windows, Infrastructure, Install, Security, SQL Server 2005, Structured Query Language

Database Administrator

9+ years of professional experience in the Oracle Database Administrator (Oracle 9i, 10g, 11g, 12c), RAC DBA, Database Installation, Upgrading, Migration, Patching, Performance Tuning, RAC Installation, all kind of Backups and Recoveries, Cloning, systems Analysis, design and development of complex OLTP, Data Warehouse, RDBMS for different domains like Retail, Finance, Mortgage and Telecom Domains. Oracle Certified Professi...

Tags for this Online Resume: Management, Oracle, Database, Oracle Database, Support, Dba (Database Admin), GOLDEN GATE, Linux, Microsoft Windows, Monitoring

Vice President - 15 Years of Experience - Near 92882

Accomplished professional with proven ability to successfully direct client support services, operations management, Call Centers, and projects with an international footprint. Expertise in building, optimizing and leading end user support teams with proficiency in employee development, the creation of internal/external communications, and challenging the status quo with innovative solutions to improve client service, enha...

Tags for this Online Resume: Vice President, Client Service/Support, Call Center, Project management, Re-engineering, Operations, Help Desk, Service Now, Policy & Procedure, Employee Development, Remedy, Cross Functional Leadership, Program Development, Customer Service, IT Operations, Emergency Response Team Initiatives, Team Leadership & Mentoring, Performance Measurement, Voice of the Customer, Resource Alignment & Optimization, Business Analysis, IT Manager, Client Service / Support Management, Executive Director, Website Start-up, Proactive Professional, management, proactive, leader, Manager, Management, Business Analyst

Business Analyst - 20 Years of Experience - Near 94534

SUMMARY OF QUALIFICATIONS AND SKILLS: Deep knowledge and understanding of insurance industry with strong focus on claims business process, integrated vendor systems and document storage. * Excellent skills associated with business analyst job family including, but not limited to use case and business requirements analysis, and documentation, user experience design and development design analysis * Strong experience in writi...

Tags for this Online Resume: Audit, Budgeting, Business Analysis, Documentation, IBM, Information Technology, Integrate, Quality, Services, Test, Testing, Test Deliverables, Metrics, ISTQB

Application Support

Experienced with business process re-engineering including gathering and documenting requirements, documenting workflows and developing ERP specifications for the development teams Experienced with reporting systems including Service now, SQL Server, MS Excel * Managed the entire SDLC from strategic planning to tactical activities developed the product road map and set feature priorities * Worked with the development team t...

Tags for this Online Resume: Application Support, Applications, Documentation, Structured Query Language, Support, Web, Web Applications, Web Technologies, Automation, Coding

Medical Sales Representative

Summary: Dynamic, award winning team leader that has the skill and determination to get results. Proven record of success in establishing and maintaining business relationships with key decision makers. Ability to offer mutually beneficial solutions to drive account growth and revenue. I have successfully completed Xerox and Miller/Heiman Strategic-Conceptual sales training classes, Win/Win Selling as well as SPIN Selling. ...

Ideal Companies: 1956

Tags for this Online Resume: Surgery, Training, Amazon Elastic MapReduce, EMR, ENT, Outsourcing, Sales, Sofware-as-a-Service, Sourcing, Surgical

Application Support

SUMMARY Technical 15+ years of software implementation, development and project management experience * Strong functional and technical knowledge about ServiceNow applications. * Expert knowledge in Oracle Cloud HCM, EBS11i/R12 Financial/HR systems, data modeling, interface customization, development using workflow and reports, Oracle OBIEE development. * Strong functional and implementation knowledge about Oracle Financial...

Tags for this Online Resume: SAP, System Integration, Systems Analyst, HR, HRMS, Human Resources, Integrate, Management, Marketing Management, Microsoft Windows

Customer Service Manager

SUMMARY * Experienced IT Project/Program Manager, Scrum Agile Manager, PMP with several years of diverse experience working for major Financial and Medical Corporations. Over 20 plus years in technology in the financial services industry with broad experience in Wealth Management and investment banking, as well as Major Medical and Pharmaceutical Companies. * Completed successful implementation projects with IBM, Quest-Diag...

Tags for this Online Resume: Management, Quality, Quality Assurance, Quality Management, Financial, Financial Services, Services, Mergers, Program Manager, Agile