SUMMARY OF QUALIFICATIONS AND SKILLS: Deep knowledge and understanding of insurance industry with strong focus on claims business process, integrated vendor systems and document storage. * Excellent skills associated with business analyst job family including, but not limited to use case and business requirements analysis, and documentation, user experience design and development design analysis * Strong experience in writing business requirements, use cases, business diagram flows and processes. * High proficiency in all testing stages, from review of the high level requirements, design, process flows to then planning of testing activities, estimation of timeline and resources, creation of testing artifacts, execution, test reporting and implementation. * Capable of developing and implementing successful, repeatable testing processes and procedures to deliver quality products to the business on time and within budget. * Demonstrate ability to effectively manage onshore and offshore teams around the globe. * Ability to adapt and implement new strategies and practices as the needs evolve and change * Proven to provide accurate resource, timeline and product delivery estimation * Vendor management experience with large teams on strategic projects to insure on time, quality delivery of systems. * Proven ability to learn fast, adapt to new environment * Possess very strong analytical and problem solving skills * Effective communicator with multifunctional teams and clients of all levels * Excellent organizational and communication skills, proven ability to work under tight deadlines, rapidly changing priorities in fast paced environments and multiple projects. * Fluent in a broad range of technologies and tools: Microsoft Outlook, Lotus Notes 8.0, Microsoft Project, Visio, SharePoint, QTP 11.0, Clear Case 7.0, Application Lifecycle Manager, Excel 2010, ServiceNow, Insurance Claims Systems and Document storage systems . I am responsible for insuring teams deliver complete and quality test deliverables including Test Strategy Test Plans and Test Summary reports for all phases of testing systems test functional tests user acceptance test and automation. In this capacity I have developed test deliverable templates to be utilized by all testing resources at AGCS. I provide daily and weekly testing status on various inflight projects both strategic and tactical including conversion of older FFIC systems to AGCS systems. This position requires very strong communication skills and great flexibility due to the time differences in multiple countries.

Highlights:

• Audit
• Budgeting
• Business Analysis
• Documentation
• IBM
• Information Technology
• Integrate
• Quality
• Services
• Test
• Testing, Test Deliverables, Metrics, ISTQB