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Online Resumes with "Service Level Agreements"



Featured Profile

Service Delivery Manager - 10+ years experience

IT Manager with 8 years experience in Application/Service Delivery management and solution architect skills and extensive experience in the field of business applications and various programming languages. Well suited to positions and functions where software development and detailed design activities are required.

Ideal Companies: IBM, HP, Microsoft

Tags for this Online Resume: Delivery Manager, Development Manager, Service Manager, IT Manager

Call Center Supervisor, Manager, Georgia

IT/Telecommunications Professional with extensive experience in Customer Service, Technical Support and Management in the telecommunications and wireless environment. I am currently seeking a supervisor or manager position in IT, Call Center or Network Operations Center. Proven ability to monitor and support the health and availability of voice and data network devices. Strong analytical skills to interpret quantitative ...

Featured Profile

Director / Manager - IT - ERP - 15 years in Enterprise IT Deployments - Pittsburgh

I have been an IT leader for more than 15 years, ranging from initial programming and configuration to full responsibility of large implementations My entrepreneurial attitude, strong leadership in building cohesive teams, as well as business process improvement resulted in a clear progression of increased responsibility.

Tags for this Online Resume: Pittsburgh, SAP, Manager, Director, Information Technology, Innovative, ERP, IT, SDLC, RFP / RFI, Service Level Agreements SLA, ITSM IT Service Management, IT Business Case Development, Governance, Change Control / Quality Assurance, Consulting, Staff Development, Mergers Acuisitions Restructuring

Featured Profile

Successful IT Manager

The opportunity to head an IS/IT department developing staff, creating business process efficiencies and value. I desire an environment where I can form partnerships with other department heads helping them accomplish their goals.

Ideal Companies: Panduit, Amazon, Dell, Google, Nike

Tags for this Online Resume: Telecom Expense Management, SharePoint, Exchange, Office 365, Lync, SCCM/SCOM, Cisco ASA, SIP Trunking, IT Management

Customer Service Manager

A seasoned Customer Support Manager with 15 years of extensive and diversified management experience in the support of Customer Data Center Environments. A leader able to manage a team of Customer Support Engineers in meeting customer’s service level agreements. An effective and highly professional people manager and leader with a proven track record of successfully building high performing teams and consistently attainin...

Featured Profile

Contract Manager/Lawyer - 18 years experience - SF Bay area

I am a contract manager that just happens to have been a trial lawyer as well as a transactional lawyer. My expertise is in Intellectual Property/Telecommunications.

Ideal Companies: Google, Coca Cola, HP, Symantec, Verizon, etc.

Tags for this Online Resume: Procurement, Contract Manager, Telecommunications, Negotiations, Software Licensing, Regulations

Featured Profile

STRATEGIC BUSINESS MANAGEMENT EXECUTIVE

I am an articulate, ambitious and results-driven Business Management Executive with broad based expertise leading effective business strategy, project management, and cross-functional team leadership in support of multi-billion dollar organizations. I have extensive expertise in leading teams of domestic and offshore professionals in the implementation of complex IT infrastructure management projects that meet and exceed ...

Ideal Companies: Google, IBM, Microsoft, Cisco, Emerson, CA Technologies, Tata, at&t, Genentech, Valero Energy, Boston Consulting Group, Plante & Moran, Kimley-Horn & Associates, Qualcomm, Starbucks, Network Appliance, CDW, SRA International, Genzyme, Hot Topic, PricewaterhouseCoopers, Booz Allen Hamilton, Yahoo, Standard Pacific, CH2M Hill, Nike

Tags for this Online Resume: Management, Strategic Outsourcing, Project Executive, Project Management, PMP, Consulting Services, Contract Management, Executive, Cloud Services, Managed Services, Customer Satisfaction, CRM, Data Center, Disaster Recovery, Vendor Management

Sales Manager - 20 Years of Experience - Near 28215

Tech-savvy expert with over 25 years of business development, sales and execution of well-designed integrated marketing strategies with proven accomplishments of b2b---b2c inside/outside product sales and project installations and service level agreements (SLAs) with property owners-management companies, hotels, and businesses in the AEC industry. Led the business development, sales and installations of emerging web (cloud)...

Tags for this Online Resume: B2B/B2C Sales, Outside Merchant POS Sales, Emerging Technology Sales, Clean Energy Sales, Solar PV Sales, Wind Turbine Sales, EVSE Sales, Cloud based Sales

Computer Programmer/Analyst with 20+ years of excellent experience and skills in programming (both mainframe and client server) and systems analysis.

Work in a small team or individually with a diverse group of people in a large company on their mainframe systems.

Ideal Companies: Banks, Insurance, Government

Featured Profile

Wm G Murtha 1

A service delivery professional possessing information technology and business knowledge, combined with the ability to collaborate and communicate with associates on all levels. Established skills in problem resolution, customer relationship building, administrative support, leadership, data center and network operations, application resolution support, customer service and IT help desk, teamwork, training, change managemen...

Tags for this Online Resume: Project, Incident, Process, Liaison, Training

Featured Profile

Financial Planning and Analysis

An established professional with broad experience in leading special project teams to drive corporate performance goals and profitability. Accomplishments demonstrate expertise in designing, implementing, improving and managing complex reporting, accounting/business operations by utilizing appropriate human capital, technologies and external resources to build, motivate and repair organizations.

Ideal Companies: Financial Service Companies

Tags for this Online Resume: Activity Based Costing, Budget Administration, Strategic Planning, Pricing, Forecasting, Trend Analysis, Project Management, Transformation, Six Sigma, Financial Analysis, Performance Management