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Online Resumes with "Service Level Agreements"
Featured Profile
Featured Profile
Featured Profile
Project Manager
Tags for this Online Resume:
SharePoint, Microsft Project, Microsft Office Suite, Plan Development, Business Continuity Planning, Team Mentoring, Disaster Recovery Testing, Project Management, Vendor Management, database management, Process Development, Budget Forecasting, Training, Mentoring
Featured Profile
Service Delivery Manager
Current Service Delivery Manager, Mainframe Storage and Disaster Recovery with 17 years of experience in Disaster Recovery, and Vital Records supporting major health care companies. Provided seamless support, leadership and accountable for all delivery center operations in support of my clients. Consistently maintained a high level of client satisfaction through service delivery excellence and achieving satisfaction targe...
Ideal Companies: Hospitals, Healthcare Companies
Tags for this Online Resume:
Service Delivery Manager, Disaster Recovery Coordinator, Account Manager
Field Service Manager; Team Leader; Supervisor - 26 Years Experience
Results-oriented Customer Service Manager with 26 years of experience and a diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements in order to meet Service Level Agreements (SLA's) consisting of 2 - 4 hour response times, and 98% or better uptime on ATMs.
Tags for this Online Resume:
Item Processing, ATM, Service, Scanners, Banking, sorters
Business Administration Services and IT Operations Support
I am a Business Management Candidate with 10 years of proven experience in Information Technology, Technical Operations, and Computer Systems Hardware and Software Support. Skilled in Computer Procurement, Customer Service and System troubleshooting. Expertise in IT Strategic Planning, Project Management, and Business Analysis. Sensitive to Service Level Agreements Structures. Knowledgeable on Computer Storage and Communi...
Tags for this Online Resume:
Project Manager, IT Support, Account Representative, Technical Recruiter , Florida, Relocate
Sr. Software Engineer - 21 years Experience - Kansas City Support/Development/Client Service Cobol, SQL, CICS. h
I am a Software Engineer with over 21 years experience working in the financial industry. Specifically, Mutual Funds, Annuities, Insurance Products and Retirement Plans. I was lead project contact, responsible for design, development, implementation, and support of Retirement Plans' Regulatory Compliance Product. Additionally worked several years in Client Service area working directly with clients to resolve issues and i...
Tags for this Online Resume:
Senior Software Engineer, Project Leader, Support Consultant, Oncall Technician, Technical Supervisor, Software Analyst
Featured Profile
Lean Application Support
Strategy & Planning
• Participate in strategic and operational governance processes of the business organization as a member of the senior management team.
• Lead and communicate IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.
• Lead p...
Ideal Companies: Insurance, Banks, Oil and Gas
Tags for this Online Resume:
ITILv3, SEi-CMMi, Program Management, Delivery excellence, Project Management, QUality Assurance, Balance Score Card, Relationship management, Knowledge Management, Business Process Management, Lean ASM / ADM, Risk Analysis, Process Harmonization, Cost Benifit Analysis, Data Secuirty, Mobility, Creative Problem Solver, Trusted Executive Advisor, Creativity, Innovation, Out of Box Thinking, Multi National Business
Well versed in IBM Mainframe and UNIX/LINUX environments including, troubleshooting, application upgrades, maintaining system libraries, scheduling and performing system maintenance keeping system up time and performance within service level agreements.
A challenging position in technology management or related areas that would best utilize my expertise in the IT technology environment with leadership abilities to advance.
Tags for this Online Resume:
MVS, Job Control Language, Testing (UCT), (UAT), troubleshooting, jes2, UNIX
Featured Profile
Project Manager-8 years experience-SCM-SDLC-SCRUM- Service Level Agreement negotiation- People Management-Chandler Arizona
Project Coordinator with over ten years of software and hardware industry experience, I have directed numerous projects, most of which include development of enterprise (software) systems for service based organizations. I excel at leading cross-functional teams in applying engineering practices, defining effective software processes, and utilizing C# classes, language and tools to deliver high quality software. My work ...
Tags for this Online Resume:
Project Management, Software Configuration Management, SDLC, SCRUM, MS Project, SQL, Oracle 10G, Python, C#
Featured Profile
Executive Management - 12 Years Experience - Philadelphia area
Exceptionally strong leader, highly capable administrator and formidable competitor with a career history of delivering annual growth and sustained profitability. Demonstrated experience in business operations and financial management (EBIT, EBITDA, cost accounting, labor, audit, etc.), program engineering and business enhancement.
Tags for this Online Resume:
Leadership, Management, Executive, President, Vice President, Team Building, Transportation, Logistics, Management Solutions, P&L
Featured Profile
Featured Profile
Project Manager
Tags for this Online Resume:
SharePoint, Microsft Project, Microsft Office Suite, Plan Development, Business Continuity Planning, Team Mentoring, Disaster Recovery Testing, Project Management, Vendor Management, database management, Process Development, Budget Forecasting, Training, Mentoring
Featured Profile
Service Delivery Manager
Current Service Delivery Manager, Mainframe Storage and Disaster Recovery with 17 years of experience in Disaster Recovery, and Vital Records supporting major health care companies. Provided seamless support, leadership and accountable for all delivery center operations in support of my clients. Consistently maintained a high level of client satisfaction through service delivery excellence and achieving satisfaction targe...
Ideal Companies: Hospitals, Healthcare Companies
Tags for this Online Resume:
Service Delivery Manager, Disaster Recovery Coordinator, Account Manager
Field Service Manager; Team Leader; Supervisor - 26 Years Experience
Results-oriented Customer Service Manager with 26 years of experience and a diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements in order to meet Service Level Agreements (SLA's) consisting of 2 - 4 hour response times, and 98% or better uptime on ATMs.
Tags for this Online Resume:
Item Processing, ATM, Service, Scanners, Banking, sorters
Business Administration Services and IT Operations Support
I am a Business Management Candidate with 10 years of proven experience in Information Technology, Technical Operations, and Computer Systems Hardware and Software Support. Skilled in Computer Procurement, Customer Service and System troubleshooting. Expertise in IT Strategic Planning, Project Management, and Business Analysis. Sensitive to Service Level Agreements Structures. Knowledgeable on Computer Storage and Communi...
Tags for this Online Resume:
Project Manager, IT Support, Account Representative, Technical Recruiter , Florida, Relocate
Sr. Software Engineer - 21 years Experience - Kansas City Support/Development/Client Service Cobol, SQL, CICS. h
I am a Software Engineer with over 21 years experience working in the financial industry. Specifically, Mutual Funds, Annuities, Insurance Products and Retirement Plans. I was lead project contact, responsible for design, development, implementation, and support of Retirement Plans' Regulatory Compliance Product. Additionally worked several years in Client Service area working directly with clients to resolve issues and i...
Tags for this Online Resume:
Senior Software Engineer, Project Leader, Support Consultant, Oncall Technician, Technical Supervisor, Software Analyst
Featured Profile
Lean Application Support
Strategy & Planning
• Participate in strategic and operational governance processes of the business organization as a member of the senior management team.
• Lead and communicate IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.
• Lead p...
Ideal Companies: Insurance, Banks, Oil and Gas
Tags for this Online Resume:
ITILv3, SEi-CMMi, Program Management, Delivery excellence, Project Management, QUality Assurance, Balance Score Card, Relationship management, Knowledge Management, Business Process Management, Lean ASM / ADM, Risk Analysis, Process Harmonization, Cost Benifit Analysis, Data Secuirty, Mobility, Creative Problem Solver, Trusted Executive Advisor, Creativity, Innovation, Out of Box Thinking, Multi National Business
Well versed in IBM Mainframe and UNIX/LINUX environments including, troubleshooting, application upgrades, maintaining system libraries, scheduling and performing system maintenance keeping system up time and performance within service level agreements.
A challenging position in technology management or related areas that would best utilize my expertise in the IT technology environment with leadership abilities to advance.
Tags for this Online Resume:
MVS, Job Control Language, Testing (UCT), (UAT), troubleshooting, jes2, UNIX
Featured Profile
Project Manager-8 years experience-SCM-SDLC-SCRUM- Service Level Agreement negotiation- People Management-Chandler Arizona
Project Coordinator with over ten years of software and hardware industry experience, I have directed numerous projects, most of which include development of enterprise (software) systems for service based organizations. I excel at leading cross-functional teams in applying engineering practices, defining effective software processes, and utilizing C# classes, language and tools to deliver high quality software. My work ...
Tags for this Online Resume:
Project Management, Software Configuration Management, SDLC, SCRUM, MS Project, SQL, Oracle 10G, Python, C#
Featured Profile
Executive Management - 12 Years Experience - Philadelphia area
Exceptionally strong leader, highly capable administrator and formidable competitor with a career history of delivering annual growth and sustained profitability. Demonstrated experience in business operations and financial management (EBIT, EBITDA, cost accounting, labor, audit, etc.), program engineering and business enhancement.
Tags for this Online Resume:
Leadership, Management, Executive, President, Vice President, Team Building, Transportation, Logistics, Management Solutions, P&L
Featured Profile
Project Manager
Tags for this Online Resume:
SharePoint, Microsft Project, Microsft Office Suite, Plan Development, Business Continuity Planning, Team Mentoring, Disaster Recovery Testing, Project Management, Vendor Management, database management, Process Development, Budget Forecasting, Training, Mentoring
Featured Profile
Service Delivery Manager
Current Service Delivery Manager, Mainframe Storage and Disaster Recovery with 17 years of experience in Disaster Recovery, and Vital Records supporting major health care companies. Provided seamless support, leadership and accountable for all delivery center operations in support of my clients. Consistently maintained a high level of client satisfaction through service delivery excellence and achieving satisfaction targe...
Ideal Companies: Hospitals, Healthcare Companies
Tags for this Online Resume:
Service Delivery Manager, Disaster Recovery Coordinator, Account Manager
Field Service Manager; Team Leader; Supervisor - 26 Years Experience
Results-oriented Customer Service Manager with 26 years of experience and a diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements in order to meet Service Level Agreements (SLA's) consisting of 2 - 4 hour response times, and 98% or better uptime on ATMs.
Tags for this Online Resume:
Item Processing, ATM, Service, Scanners, Banking, sorters
Business Administration Services and IT Operations Support
I am a Business Management Candidate with 10 years of proven experience in Information Technology, Technical Operations, and Computer Systems Hardware and Software Support. Skilled in Computer Procurement, Customer Service and System troubleshooting. Expertise in IT Strategic Planning, Project Management, and Business Analysis. Sensitive to Service Level Agreements Structures. Knowledgeable on Computer Storage and Communi...
Tags for this Online Resume:
Project Manager, IT Support, Account Representative, Technical Recruiter , Florida, Relocate
Sr. Software Engineer - 21 years Experience - Kansas City Support/Development/Client Service Cobol, SQL, CICS. h
I am a Software Engineer with over 21 years experience working in the financial industry. Specifically, Mutual Funds, Annuities, Insurance Products and Retirement Plans. I was lead project contact, responsible for design, development, implementation, and support of Retirement Plans' Regulatory Compliance Product. Additionally worked several years in Client Service area working directly with clients to resolve issues and i...
Tags for this Online Resume:
Senior Software Engineer, Project Leader, Support Consultant, Oncall Technician, Technical Supervisor, Software Analyst
Featured Profile
Lean Application Support
Strategy & Planning
• Participate in strategic and operational governance processes of the business organization as a member of the senior management team.
• Lead and communicate IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.
• Lead p...
Ideal Companies: Insurance, Banks, Oil and Gas
Tags for this Online Resume:
ITILv3, SEi-CMMi, Program Management, Delivery excellence, Project Management, QUality Assurance, Balance Score Card, Relationship management, Knowledge Management, Business Process Management, Lean ASM / ADM, Risk Analysis, Process Harmonization, Cost Benifit Analysis, Data Secuirty, Mobility, Creative Problem Solver, Trusted Executive Advisor, Creativity, Innovation, Out of Box Thinking, Multi National Business
Well versed in IBM Mainframe and UNIX/LINUX environments including, troubleshooting, application upgrades, maintaining system libraries, scheduling and performing system maintenance keeping system up time and performance within service level agreements.
A challenging position in technology management or related areas that would best utilize my expertise in the IT technology environment with leadership abilities to advance.
Tags for this Online Resume:
MVS, Job Control Language, Testing (UCT), (UAT), troubleshooting, jes2, UNIX
Featured Profile
Project Manager-8 years experience-SCM-SDLC-SCRUM- Service Level Agreement negotiation- People Management-Chandler Arizona
Project Coordinator with over ten years of software and hardware industry experience, I have directed numerous projects, most of which include development of enterprise (software) systems for service based organizations. I excel at leading cross-functional teams in applying engineering practices, defining effective software processes, and utilizing C# classes, language and tools to deliver high quality software. My work ...
Tags for this Online Resume:
Project Management, Software Configuration Management, SDLC, SCRUM, MS Project, SQL, Oracle 10G, Python, C#
Featured Profile
Executive Management - 12 Years Experience - Philadelphia area
Exceptionally strong leader, highly capable administrator and formidable competitor with a career history of delivering annual growth and sustained profitability. Demonstrated experience in business operations and financial management (EBIT, EBITDA, cost accounting, labor, audit, etc.), program engineering and business enhancement.
Tags for this Online Resume:
Leadership, Management, Executive, President, Vice President, Team Building, Transportation, Logistics, Management Solutions, P&L
Project Manager
Tags for this Online Resume: SharePoint, Microsft Project, Microsft Office Suite, Plan Development, Business Continuity Planning, Team Mentoring, Disaster Recovery Testing, Project Management, Vendor Management, database management, Process Development, Budget Forecasting, Training, Mentoring
Service Delivery Manager
Current Service Delivery Manager, Mainframe Storage and Disaster Recovery with 17 years of experience in Disaster Recovery, and Vital Records supporting major health care companies. Provided seamless support, leadership and accountable for all delivery center operations in support of my clients. Consistently maintained a high level of client satisfaction through service delivery excellence and achieving satisfaction targe...
Ideal Companies: Hospitals, Healthcare Companies
Tags for this Online Resume: Service Delivery Manager, Disaster Recovery Coordinator, Account Manager
Lean Application Support
Strategy & Planning • Participate in strategic and operational governance processes of the business organization as a member of the senior management team. • Lead and communicate IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. • Lead p...
Ideal Companies: Insurance, Banks, Oil and Gas
Tags for this Online Resume: ITILv3, SEi-CMMi, Program Management, Delivery excellence, Project Management, QUality Assurance, Balance Score Card, Relationship management, Knowledge Management, Business Process Management, Lean ASM / ADM, Risk Analysis, Process Harmonization, Cost Benifit Analysis, Data Secuirty, Mobility, Creative Problem Solver, Trusted Executive Advisor, Creativity, Innovation, Out of Box Thinking, Multi National Business
Project Manager-8 years experience-SCM-SDLC-SCRUM- Service Level Agreement negotiation- People Management-Chandler Arizona
Project Coordinator with over ten years of software and hardware industry experience, I have directed numerous projects, most of which include development of enterprise (software) systems for service based organizations. I excel at leading cross-functional teams in applying engineering practices, defining effective software processes, and utilizing C# classes, language and tools to deliver high quality software. My work ...
Tags for this Online Resume: Project Management, Software Configuration Management, SDLC, SCRUM, MS Project, SQL, Oracle 10G, Python, C#
Executive Management - 12 Years Experience - Philadelphia area
Exceptionally strong leader, highly capable administrator and formidable competitor with a career history of delivering annual growth and sustained profitability. Demonstrated experience in business operations and financial management (EBIT, EBITDA, cost accounting, labor, audit, etc.), program engineering and business enhancement.
Tags for this Online Resume: Leadership, Management, Executive, President, Vice President, Team Building, Transportation, Logistics, Management Solutions, P&L
