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Online Resumes with "Service Level Agreements"
IT Manager - Project Management - PMP
Directing, planning and managing services to both the internal and external customer using project management. Ensuring proper service and support though service level agreements with all stakeholders. I bring a matrix of analytical problem-solving expertise with excellent verbal and written communication skills, and apply consistent Project Management Institute’s methodology to each project.
PC Deskside Support, San Jose CA 95123
I have a high degree of problem determination and resolution for desktop and laptops. I resolve software and hardware issues through the effective use of available technical resources, per contracted service level agreements. I handle customers in a positive, friendly manner. Empathizing with customer needs. Understanding customer's personality styles and communicates with each effectively
Tags for this Online Resume: Deskdide support, PC Technician, Windows 7, Office 2010, PC Migration IMAC's, Imaging
Quality Assurance Specialist
Rajan R. Madaboosi Phone: 714-408-9129 Email: rmadaboosi@gmail.com Capacity & Performance Engineering Specialist Portfolio Experience: 11 years in Large Scale Enterprise Class IT including, 5 years in performance testing, 5 years in software engineering, 2 years regression and system testing, 1 year in Software Operations Management Leadership Experience: 1 year as software operations manager, 2.5 years as Performance T...
Ideal Companies: cisco
Sales Operations and Business Development Professional with an eye on growth and constant improvement aimed at superior customer service.
I would like to be a part of a growing company where I can use my sales, operations and marketing expertise to drive profitability and innovation. The ability to learn new things in my job is also very important.
Ideal Companies: Wells Fargo, Technology, Financial Services, Start Ups
Tags for this Online Resume: Staff Building & Development, Cross Functional Collaboration, Sales Strategies, B2B Relationship Development, Budget Management, Operations Management, Sales Management, B2B Sales, Customer Service, Vendor Negotiations, Training Manuals, Corporate Communications, New company start up, Creative Content Development, Sales Forecasting, large account management, training manager
Programmer Analyst
I would like to lead all phases of SDLC: Develop requirement specifications, business owner views, test scenarios, user interface specifications, functional hierarchical and data flow diagrams, database change requests, program specifications and unit, functional, integration and system test cases.
Tags for this Online Resume: COBOL, JCL, IMS DB, DB2, TSO/ISPF, Xpediter, QMF, File-AID, Abend-AID
Sr. Program Manager
A multi-skilled professional with 11+ years’ experience in diversified Information Technology Industry, which includes significant experience in Infrastructure Management, IT Service Delivery/Support, managing Client Service Level Agreements (SLAs) and stakeholder expectations.
networked systems & operations engineer
Network systems engineer with expertise in connectivity troubleshooting & problem resolution, network/telecom administration, and the administration and management of resources, people and vendors in extensive multi-platform environments. Firewall/policy-based software, traffic mgmt, diagnostics /sniffer, telephone systems including VoIP & network management software implementation are hands-on core competencies. Experienc...
Tags for this Online Resume: netwoked systems, desktop & operating systems support, server & data center mgmt, operations systems, troubleshooting, problem resolution
Property Site Manager
I Am looking to be a facilities Manager for critical Data Centers. I would like to manage multiple data center sites.
Ideal Companies: MasterCard Worldwide
Tags for this Online Resume: Data Center facilities Manager
