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Computer Programmer/Analyst with 20+ years of excellent experience and skills in programming (both mainframe and client server) and systems analysis.
Work in a small team or individually with a diverse group of people in a large company on their mainframe systems.
Application Support
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Application Support |
Ideal Companies: |
Banks, Insurance, Government |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Clayton, NC |
Work Experiences
6/2003 - /2009
MetLife Insurance Co
Individual Contributor
- • Wrote COBOL, Java and Korn shell scripts to take inputs from z/OS mainframe source systems into a DB2 data mart on AIX that serviced 20 million contracts on the web
• Subject matter expert for customer processing including adding new source systems and trouble shooting of our own Client Information File (CIF)
• On a diverse team of 6 that rotated on-call responsibilities to meet service level agreement (SLA)
• Created technical specifications from business requirements as part of SDLC waterfall methodology
• Documented the Extract, Transform and Load (ETL) process for annuity and personal life insurance
• One of 2 people that redesigned DB2 tables for annuities processes
• Provided case research and fixes for data problems in eSERVICE within 10 days for high priority problems, and tracked the problems in Quality Center
• Took over support of a SQL Server project after a one week turnover
• Spent 2 months training 3 employees, 2 on-site and several off-site consultants to take over my job
• From a business partner “I get all the high priority/high visibility issues and you were my go to person for getting them resolved and I don't think anyone can do what you did”
12/1988 - /2003
