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Online Resumes with "Service Level "
IT Project Coordinator, Kissimmee
I combine my passion for teamwork, analytical abilities and thoughtful communication skills to help organizations align business and technical resources towards achieving successful business solutions and sustainable high service levels in support of business goals.
Tags for this Online Resume: Requirements Analysis, Functional Specifications, Elicitation, Facilitator, Quality Control, Documentation, Project Coordinator, Business Analyst, Functional Requirements, Quality Assurance, SDLC
Program Manager - 15 Years of Experience - Near 48183
Project Manager with 16 years of Business Management experience in both the public and private sector with key emphasis Sales Management, Service Level Management, Process Management, and Supply Chain Management.
Tags for this Online Resume: Bank Management, Project Management, Business Development, Trainer, Sales Management
Project/Program Manager - 20 Years of Experience - Near 20740 - Cleared w/full scope and PMP have passport will travel
I am really looking for solid project or program management work at the deputy or director level if there's a management team that would have me. Without writing a resume book of 30 pages its tough to condense 30 years of experience and innovation into a few lines. I'll do my best to make it plain. I take care of my people and the corporate mission. I've had success in both line and support roles and when trusted with ...
Ideal Companies: Bechtel
Tags for this Online Resume: Overseas satcom installation, implemented CRM program
Sales Manager - 8 Years of Experience - Near 33543
I'm an experienced Director of Admissions specializing in Workforce Management, CRM, Campus Vue, PeopleSoft, Citrix, VPN, Monet Anywhere, Calabrio, Harmony, Microsoft Office Suite
Tags for this Online Resume: Tampa, Workforce Management, Campus Vue, Citrix, VPN, ACD, ESM, Customer Service Levels
STRATEGIC BUSINESS MANAGEMENT EXECUTIVE
I am an articulate, ambitious and results-driven Business Management Executive with broad based expertise leading effective business strategy, project management, and cross-functional team leadership in support of multi-billion dollar organizations. I have extensive expertise in leading teams of domestic and offshore professionals in the implementation of complex IT infrastructure management projects that meet and exceed ...
Ideal Companies: Google, IBM, Microsoft, Cisco, Emerson, CA Technologies, Tata, at&t, Genentech, Valero Energy, Boston Consulting Group, Plante & Moran, Kimley-Horn & Associates, Qualcomm, Starbucks, Network Appliance, CDW, SRA International, Genzyme, Hot Topic, PricewaterhouseCoopers, Booz Allen Hamilton, Yahoo, Standard Pacific, CH2M Hill, Nike
Tags for this Online Resume: Management, Strategic Outsourcing, Project Executive, Project Management, PMP, Consulting Services, Contract Management, Executive, Cloud Services, Managed Services, Customer Satisfaction, CRM, Data Center, Disaster Recovery, Vendor Management
Sales Manager - 20 Years of Experience - Near 28215
Tech-savvy expert with over 25 years of business development, sales and execution of well-designed integrated marketing strategies with proven accomplishments of b2b---b2c inside/outside product sales and project installations and service level agreements (SLAs) with property owners-management companies, hotels, and businesses in the AEC industry. Led the business development, sales and installations of emerging web (cloud)...
Tags for this Online Resume: B2B/B2C Sales, Outside Merchant POS Sales, Emerging Technology Sales, Clean Energy Sales, Solar PV Sales, Wind Turbine Sales, EVSE Sales, Cloud based Sales
Supervisor - 5 Years of Experience - Near 97013
I am looking to forward my career in helping the elderly, Being a positive influence ,problem solver , and an Important voice in helping all. Looking to focus more on a personal level rather than general customer service level .Looking to utilize my degrees in a new career .
Tags for this Online Resume: Portland,Ore, M.P.A. , 20 yrs exp.cust.serv., time management, Reliable , knowledgeable , Excel,Word
Computer Programmer/Analyst with 20+ years of excellent experience and skills in programming (both mainframe and client server) and systems analysis.
Work in a small team or individually with a diverse group of people in a large company on their mainframe systems.
Ideal Companies: Banks, Insurance, Government
Customer Service Manager - 15 Years of Experience - Near 01701
Experienced Call Center Manager with deep knowledge of policies and procedures coupled with successful track record of meeting or exceeding performance metrics and accurately measuring agent performance. Adept at building strong call center team, providing training, mentoring and motivating continuously to achieve performance goals. Detail oriented with an ability to handle multiple tasks, proven track record of excellent C...
Tags for this Online Resume: Call Center, KPI, team Building, analytical, Exceeding service levels, operating efficiencies, process improvements
Program Management/ Project Management - 15+ years Experience - Southeast US or Southwest US
Results oriented professional, passionate about continuous improvement, innovation and sustaining profitable growth for the enterprise. Proven project integrator leveraging technology, employee engagement and strategic partnerships into business processes to drive quality, efficiency, customer satisfaction and ROI. Accomplished program leader for both development and operational teams attaining goals and objectives through...
Ideal Companies: Verizon, FiServ
Tags for this Online Resume: Program Management, Project Management, Mergers and Acquisitions, Business Process Outsourcing , Transition Management, Change Management, Customer Lifecycle Management, Revenue Assurance , Budgeting, Southeast US, Southwest US, Operational Risk Management, Business Process Improvement, Action Plan Development, Contract Négociations, PMP, PMI, Stakeholder Management, Project Initiation, Project Planning, Monitoring and Controlling, Project Close, Project Risk Management, Project Procurement, Project Communications, Work Breakdown Structure, Scope Definition
IT Program Manager
Accomplished IT operations leader and senior program manager with hands-on experience of over fifteen years - spanning Portfolio, Program, Project, PMO and team management. Consistently improved delivery times and services levels while reducing costs. Exceled in strategic planning, building high-performance teams, implementing best practice methodologies and continuous improvement of programs. Deep expertise in working wit...
Tags for this Online Resume: PMP, MBA, PMO Implementation, SDLC, CMMI, Strategic and business planning
Customer Service Supervisor - 15 Years of Experience - Near 60169
Tags for this Online Resume: Scheduling, Monitoring, Call Escalation, Leader, Trainer, Service, Payroll, Marketing, Communication, KPI , Service Level, Training, mentor, Supervisor, Manager, Project Manager, Leadership, Conflict Resolution, Client , Account Manager, Service Manager, Rentention, Call center supervisor , customer service supervisor
