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Online Resumes with "Service Level "



Claims Investigator - 20 Years of Experience - Near 33411

My hands-on client service background started with the Office Depot Account. I was placed as a contractor with Office Depot, while working for Travelers Insurance Company. I have also been serviced by Account Managers for 15 years giving me a unique perspective on what a client expects of an Account Manager and the service level necessary to retain clients. Most important, I know how to recognize opportunities with my cust...

Customer Service Manager - 20 Years of Experience - Near 37920

Dynamic, results-oriented Senior Call Center Executive with over 20-year’s call center operations leadership and management experience. Proven success in: * Cost Reduction * Revenue Generation * Service Level Improvement * Quality Improvement * Call Deflection * Productivity Improvement A strategic planner, highly effective in managing P&L responsibilities, specific budgets and challenging service levels – with a track r...

Tags for this Online Resume: Knoxville, Growth, Quality Improvement, Call Deflection, Voice of the Customer, Productivity Imporvement, Revenue Generation, SalesForce

Logistics Operations Management

I have a combined total of 17+ years of Operational Management experience as a 3PL Solutions Provider with, Associated Global Systems and UPS. This includes Multi-Modal Transportation, Supply Chain Logistics, Reverse Logistics Operations, JIT/AOG/NFO Warehousing & Distribution and over 12+ years Experience in Distribution Center & Pre-Positioned Disaster Response & Recovery Asset Management for FEMA. I am dedicated to id...

Tags for this Online Resume: Dallas-Ft. Worth, Transportation, Distribution, Manager, Third Party Logistics, Operations

Featured Profile

Wm G Murtha 1

A service delivery professional possessing information technology and business knowledge, combined with the ability to collaborate and communicate with associates on all levels. Established skills in problem resolution, customer relationship building, administrative support, leadership, data center and network operations, application resolution support, customer service and IT help desk, teamwork, training, change managemen...

Tags for this Online Resume: Project, Incident, Process, Liaison, Training

Featured Profile

Financial Planning and Analysis

An established professional with broad experience in leading special project teams to drive corporate performance goals and profitability. Accomplishments demonstrate expertise in designing, implementing, improving and managing complex reporting, accounting/business operations by utilizing appropriate human capital, technologies and external resources to build, motivate and repair organizations.

Ideal Companies: Financial Service Companies

Tags for this Online Resume: Activity Based Costing, Budget Administration, Strategic Planning, Pricing, Forecasting, Trend Analysis, Project Management, Transformation, Six Sigma, Financial Analysis, Performance Management

Purchasing Agent - 15 Years of Experience - Near 54913

As a highly skilled Manager, I have a proven record of success cutting costs, developing staff, and exceeding expectations across profit, productivity, and customer service levels. My ability to identify opportunities and develop effective strategies is augmented by strengths in mentoring and negotiations that consistently drive initiatives to successful completion. Based on my history of creating value for multiple organiz...

Tags for this Online Resume: Wisconsin, forecasting, strategic, entre

Customer Service Manager - 10 Years of Experience - Near 33610

Professional with extensive experience in managing call centers for banking and technology institutions both domestic and international. Accomplished as internal consultant in analyzing existing operations; by implementing new strategies, practices and technologies to improve productivity and efficiency.

Tags for this Online Resume: Driving the development of superior customer service and high performance. , Building a team that effectively supports client programs, products, and services. , Leading workflow distribution and floor management to ensure service levels are satisfied. , Hiring, training/developing, motivating, coaching, evaluating, and retaining qualified staff. , Maintaining service, average-handle time/first-call resolution data, and both client and associate satisfaction levels.

Customer Service Manager

Tags for this Online Resume: Project Lead, Scheduling , Dispatch, Average Talk Time, Service Level

Featured Profile

Purchasing & Inentory Manager - 20+ Years of Experience

I am looking for a company that my knowledge and experience will help them and myself grow. I learn something new every day. You never get to old to learn. It is all in the attitude. I am a strong hardworking woman and always willing to help someone else. I proficient in soliciting. estimates for material and parts need for inventory or jobs. I am experience with getting raw material in or parts in for an emergency job in h...

Ideal Companies: Any company that needs mature, well-rounded, experience Purchasing Manager.

Tags for this Online Resume: Sap, Abel, Great Plains , Purchasing, Manager, Procurment, Buyer

Executive Chef European trained with 20 plus years of International Expertise in Hotel and Catering in handling multi Nationalities in Europe Africa USA

Heinz T. Klein 5897 N. Dixie Hwy # 39 Home Phone 954-769-1046 Cell * 501-615-4256 Oakland Park, FL 33334 E-mail Hruhm@aol.com Areas of Expertise Executive Chef with 15 years' of International experience managing multimillion-dollar business with Proven success overseeing all aspects of Organizations - multi - preparations in (up to date BIO a must & necessary:) Hotel Catering and Banquet and out house, as well in sales...

Featured Profile

Sales Manager - 10 Years of Experience - Near 75002

Obtaining a career opportunity within an organization where I can utilize my sales leadership to benefit my employer and achieve financial prosperity for employer and my peers.

Tags for this Online Resume: Account Managemenrt, Account Executive, Sales Manager, Account Management, Accounting, Automation, Budget Preparation, Budgeting, Business Development, Cabling