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Online Resumes with "Call Deflection"
Customer Service Manager - 20 Years of Experience - Near 37920
Dynamic, results-oriented Senior Call Center Executive with over 20-year’s call center operations leadership and management experience. Proven success in: * Cost Reduction * Revenue Generation * Service Level Improvement * Quality Improvement * Call Deflection * Productivity Improvement A strategic planner, highly effective in managing P&L responsibilities, specific budgets and challenging service levels – with a track r...
Tags for this Online Resume: Knoxville, Growth, Quality Improvement, Call Deflection, Voice of the Customer, Productivity Imporvement, Revenue Generation, SalesForce
