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Online Resumes with "Service Level "
Contact Center Manager - Call Center Manager - 15 Years Experience - Austin, TX
A results oriented contact center manager in the telecommunications & banking industries seeking position in Austin, Texas. Known for building high performance teams that deliver exceptional customer satisfaction within budget and other business objectives.
Tags for this Online Resume: Leadership, Forecast Call Volume, Management, Service Level Management, Coaching, Project Management, Metric Analysis, Process Improvement, Policy/Procedure Development, Problem Solving, Quality Assurance, Communication, High Production Environments, Technology Integration, Training, Documentaion, Chat, Email, Support, customer service, contact center
Program Manager, Project Manager, Account/Relationship Manager, Delivery/Implementation Manager, Supply Chain Director
I look forward to managing mid to large budget/team-size IT projects in Supply Chain, ERP, COTS, Demand/Inventory Planning, Portals, and Warehousing/Logistics functional areas across industries - Consumer Goods, Mfg & Distribution, Food & Beverage, Technology, Fashion/Apparel/Footwear, Services, and Retail.
Ideal Companies: Coca Cola, Home Depot, UPS, Siemens, ADP, McKesson, Nike, Adidas, Newell Rubbermaid, Georgia Pacific, GE, Pepsi.
Tags for this Online Resume: Project Management, Program Management, Account Management, Client Relations, Solution Definition, Requirements Gathering
IT Executive within Franchising, CFE and MBA
Strong executive who is able to develop technology strategies that align with business objectives. Proven ability to influence business leaders and franchisees to help them become more profitable which drives growth. Expert in continuous improvement through technology, teamwork and collaboration. Energized by relationships, change and challenges.
Ideal Companies: Franchisor's, Small to mid-tier private companies
Tags for this Online Resume: Franchising, Change agent, Business Intelligence strategy, Point of Sale roadmap, Mobile strategy, International experience, Vendor Management, Agile implementation, Succession planning, Private cloud implementation, Infrastructure consolidation and virtualization, Information Technology, Supply Chain strategies, Six Sigma, Certified Franchise Executive, Retail, Manufacturing, Social technology strategies, MBA, BA in Accounting, BA in Computer Science
Sr. Leader
Tags for this Online Resume: Leadership, Change Management, Sourcing, Training, Service Level , Management
Providing superior IT management and strategic planning for improved efficiencies and measurable outcomes.
Visionary, dynamic, results-oriented and business savvy IT executive with extensive experience in management consulting, strategic development, change management, business transformation, project/program management and business analysis for multidisciplinary organizations. Career history of formulating and executing strategic business and technology initiatives, spearheading complex projects to completion and orchestrating ...
Ideal Companies: Northside Hospital, Emory Health System, AT&T, Koch, Coke,
Senior Manager - 20 years Experience - Boston
Globally competent, focused, and seasoned professional with extensive, accomplishment-laden experience in IT systems and program management under large, diverse corporate environment. Recognized for exemplary work ethic, impeccable business and technical acumen, and strong capability in driving results beyond established goals and expectations. Known for comprehensive background in contract management, strategic business de...
Tags for this Online Resume: boston, salesforce, technical delivery manager, program manager, j2ee, project manager
Logistics / Transportation / Supply Chain Expert - 20+ years experience
Versatile Transportation/Logistics/Supply Chain Management professional with track record of success in a variety of roles seeks manager / director position.
Tags for this Online Resume: Logistics, Transportation, Supply Chain, Manager, Director, Executive, Data Analysis, Business Analysis, Business Analyst, Cost Control
Account Manager with an emphasis on Customer Service
I am an Account Manager with an emphasis on customer service. I have expertise in managing customer conflicts, establishing relationships and resolving issues. I have supported customer environments by proactively assisting customers to reduce problem occurrence, addressing remote support needs and coordinating resources for timely problem resolution. I have demonstrated the ability to work with all levels within an organiz...
Tags for this Online Resume: Managing conflict, Client relation, Managing information, Reporting, Analyzing data, Gathering data
Strategic E#xecutive -- Seasoned
Senior Executive: Strategy � Process � Turnaround: Program/project management, development and implementation. Leader and practical strategist focused on solving key strategic and operational issues with experience in multiple industries. Strengths include analytical problem solving, team leadership, communication with senior/executive management, and relationship building.
Ideal Companies: Medium to large cap organizations, Deep technical preoccupation, Aggressive thrust - grow or die, Focus on cash generation, aggressive thrust, professionalism and precision management.
Tags for this Online Resume: Strategy, Process, Turnaround, Operations, Development
Controller - 15 years experience - Start-up to Rapid Growth
Responsible, committed, task oriented Financial Accounting Professional with diverse experience in hands-on accounting, financial reporting, financial analysis, and financial management to take an organization through the growth curve. Strategic Planning, Budgeting, Forecasting and Cash Management experience for organizations ranging from startup ($3M) to public companies ($400M). Compile financial statements in accordance ...
Tags for this Online Resume: Colorado, Controller, Startup to Rapid Growth, Systems Implementation, Organizational Development, FP&A, Certified Public Accountant, Cms, Hyperion, J.D. Edwards
Sales Engineer
Results-driven Engineering and Product Specialist with over 20 years of progressive experience, partnering with global internal/external clients in delivering targeted customer solutions; principally for Top Fortune industry leaders. Expertise in supporting premier accounts with a full suite contact center and managed services, driving increased sales and customer satisfaction through exceptional high touch service; meetin...
Tags for this Online Resume: Tampa, FL, Telecom Specialist, Sales Engineer, Solutions Architect
Business oriented Geek
Information technology professional with exceptional experience in business and technology. Delivering results with global resources and has a vision for alligning IT and business
Ideal Companies: large corporates who use global resources to deliver IT
Tags for this Online Resume: IT Management, CIO, VP Technology, Project Management, Microsoft .NET, SDLC, C, C#, Visual Studio, UNIX, SQL Server, Oracle, object Oriented Design, Microsoft Dynamics, Business Analyst, Software Testing and QA, JAVA, ERP, COBOL, Agile, Product Life Cycle Management
