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Online Resumes with "Renewal Rates"



Account Manager with an emphasis on Customer Service

I am an Account Manager with an emphasis on customer service. I have expertise in managing customer conflicts, establishing relationships and resolving issues. I have supported customer environments by proactively assisting customers to reduce problem occurrence, addressing remote support needs and coordinating resources for timely problem resolution. I have demonstrated the ability to work with all levels within an organiz...

Tags for this Online Resume: Managing conflict, Client relation, Managing information, Reporting, Analyzing data, Gathering data

Featured Profile

SENIOR PROPOSAL, BUSINESS DEVELOPMENT AND PROGRAM MANAGEMENT PROFESSIONAL

Hands-on, results-oriented professional with 20+ years of experience leading Service and Program Management and complex bid and proposal and Capture efforts in fast-paced IT, security, and telecommunications industries. Proven track record for developing program implementation and service support strategies and complex proposals for diverse programs. Secured lucrative contract awards worth up to $9 billion from major comm...

Ideal Companies: Juniper Networks, IBM, Deloitte, Cisco Systems, EMC, Akamai, Raytheon, General Dynamics, Verizon, VCE, KPMG, PCG, TIAA-CREF, CRA, TRC, ICF, AECOM, Cognex, iRobot, Flextronics, L3, BAE, Textronics, RSA, Kronos, VMware, here, Nokia, Bose, Oracle

Tags for this Online Resume: Proposal Development / Management, Mentorship and Training, Pursuit Strategies, Proposal Management, Creative Services Support, Competitive Intelligence Gathering and Analysis, Cross Functional Skills, Consultative Ability, IT Modernization Projects, Requirements Analysis, Branding / Imaging / Messaging, Compliance Issues and Analysis, Infrastructure Technology, Third Party, Greater Boston, Greater Worcester, Telecommunications, Tactical Communications, DOD, Program Management, Project Management, Service Management, Capture Management, Business Development, APMP, Shipley Associates, Business Administration, Security Clearance

Featured Profile

Experienced Customer Success/Client Relationship Manager

Motivated self-starter with 14 years’ experience in client services/relationship management, sales and marketing within the hospitality industry. Excels at relationship building and providing a high level of service to customers. Proven record of exceeding revenue goals.

Ideal Companies: Staples, Bose, Globoforce

Tags for this Online Resume: Hospitality, Relationship, Customer Success, Training, Development, Customer renewal

Featured Profile

Organizational Management, development, training & planning seasoned professional with Masters of Arts Degree.

Twenty (20) plus years background in all areas of Business Management. Personal profile attributes include goal oriented, teamwork, excellent verbal and written communication skills, professional time management and development. Professional goals include Human Resource Development, Organizational Management, Training, Community Awareness and Career Development.

Ideal Companies: Eastman, FedX, UPS, CSX Railroad, Starbucks

Tags for this Online Resume: Teamwork, Interviewing, Assessment, Development, Communication, Presentation, Planing, Training, Awareness, Coaching

Sales Manager - 20 Years of Experience - Near 03076

Seasoned executive with over 25 years of experience establishing renewal sales organizations which successfully increased renewal rates and service revenue.

Tags for this Online Resume: Excel, Enterprise Customers, Salesforce.com, VSOE, Forecasting, Budget Setting, Renewal Rates, Quota Attainment

Featured Profile

Project Manager, Team Leader, Trainer

I lead cross-functional teams as an IT project manager with a focus on process, communication and training. As a PMP and MBA, I am able to collaborate effectively with all stakeholders throughout the entire project life cycle. I enjoy translating requirements between IT, functional and creative departments, vendors and clients. Drawing on my work experience and communication skills, I share my knowledge as a trainer, coach ...

Ideal Companies: Mount Sinai Health System, Memorial Sloan Kettering Cancer Center, New York-Presbyterian, NYU Langone Medical Center, Rockefeller University, Ford Foundation, New York University, Columbia University / Barnard College, Scholastic, College Board

Tags for this Online Resume: project manager, PMP, Microsoft Project, Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, leadership, collaboration, cross-functional, PMO, matrix organization, ERP, implementation, initiating, planning, executing, monitoring and controlling, closing, project charter, lessons learned, WBS, deadlines, budget, cost/benefit, metrics, teamwork, delegate, negotiation, documentation, meetings, reports, status reporting, risk analysis, preventive action, corrective action, change management, process, vendor management, stakeholder, client, MBA, New York, NY, quality management, risk management, communication skills, relationship management, training, mentor, SDLC, Agile, HTML, CSS, schedule, PERT

Featured Profile

Vice President of Global Sales and Business Development

Dynamic Vice President of Global Sales and Business Development with more than 20 years of International Sales and Marketing experience. Demonstrated expertise driving globally-aligned small and large businesses to achieve optimal sales and profit goals. Proven experience identifying and leveraging strategic business opportunities to expand market coverage, grow revenues and increase profit margins. Skilled at providing sa...

Ideal Companies: Small, Medium and Large Companies in IT and enterprise software solutions, consumer goods and electronics, manufacturing and retail, digital media, professional and business services

Tags for this Online Resume: VP of Sales and Business Development

Vice President - 20 Years of Experience - Near 75474

Career Highlights * Grew JDA Global Customer Services organization from $200M to $500M in 5 years * Improved Customer Feedback Index at Sun Microsystems from 20 down to 5.8 * Developed Worry Free? warranty program that saved over $200K/year in expenses, reduced service inventory from $6.8 to $2.5M at Radius. * Increased renewal rates at JDA from 87% to 95% over three years resulting in additional revenue of 20M per year

Tags for this Online Resume: Consulting, Management, Acquisitions, Legacy, Mergers, Mergers and Acquisitions, Middleware, Professional Services, Services

Sales Manager - 10 Years of Experience - Near 76309

Professional Summary Dynamic, goal-driven executive with extensive experience in sales, business development, building and managing relationships with national accounts. Awarded for finding creative solutions for customers while driving sales revenues and implementing new solutions based on business plans, proven technology and risk mitigation. Key strengths: Relationship Management Creative Problem Solving Strategic Accoun...

Tags for this Online Resume: Sales, Customer Experience, Management, Trainer, Direct Sales, Client Relations

Commercial Real Estate Sales Agent - 15 Years of Experience - Near 92656

creating the synergism to maximize employer goals and my skill sets for a long term work relationship. Top qualities Great Results Personable Expert hired Paul as a Business Consultant in 2003 and hired Paul more than once. Areas of Expertise: * Site Selection: Retail site selection throughout Southern California and various retail markets in the United States for small to large retailers. * Financial: Successfully complete...

Tags for this Online Resume: Sales, Acquisitions, Acquisitions and Dispositions, Site Selections, Consulting, Networking, Retail, Acquisition models, Business Development, Cash Flow

Insurance Sales Representative - 14 Years of Experience - Near 99037

COVER LETTER: Dear Sir or Madam, I was previously employed as an Account Manager where I had plenty of interaction with clients, carriers, and members, via phone and email. While there, I created census's, quotes, comparison sheets, along with renewals, and open enrollment packets. I also visited the clients location to explain to them the new renewal rates and the other carrier's comparison rates. Prior employment included...

Tags for this Online Resume: Benefits, Complaints, Inside Sales, Insurance, Sales, Accounting, Administrative Assistant, Advertising, apparel, Life Insurance