Occupation:Vice President |
Location:Quinlan, TX |
Education Level:High School/GED |
Will Relocate:YES |
Description
Career Highlights * Grew JDA Global Customer Services organization from $200M to $500M in 5 years * Improved Customer Feedback Index at Sun Microsystems from 20 down to 5.8 * Developed Worry Free? warranty program that saved over $200K/year in expenses, reduced service inventory from $6.8 to $2.5M at Radius. * Increased renewal rates at JDA from 87% to 95% over three years resulting in additional revenue of 20M per year
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