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Online Resumes with "Improves customer service "



Quality Assurance Specialist - 5 Years of Experience - Near 80126

PROFESSIONAL SUMMARY I have 12+ years of experience in Quality Assurance, Systems Integration, Lab Design and Operation, Java Application Development, Distributed Application Development, Object Oriented Programming, Internet/Intranet-based database applications development, testing and implementation using Java/J2EE (Servlets, JSP, EJB). My roles have included all phases of the software development life cycle (SDLC), but e...

Tags for this Online Resume: Test, Management, Applications, Services, Billing, Linux, Agile, Automation, Call Center, Configure

Managing Director - 20 Years of Experience - Near 66061

Career Highlights Leadership/Business Planning * Leveraged strategic and business planning skills to improve processes, reduce expenses, generate revenue, and create organizational value. * Selected, led, and developed high performing teams of up to 75 associates and professionals. Operational Leadership * Leveraged extensive operations expertise in process management, quality, inventory management, safety, and expense mana...

Tags for this Online Resume: Business Analysis, Insurance, Property and Casualty Insurance, Customer Service, Light Emitting Diode, Management, Services, Logistics, Security, Transportation, management, automotive

Compliance Manager - 16 Years of Experience - Near 43213

Career Summary * Dynamic entrepreneur who utilizes creativity, leadership and teamwork to design and execute solutions that creates customer value. * Experienced professional with planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner. * Business development leader with years of experience in technical auto claims and management team leadership. * E...

Tags for this Online Resume: Compliance, Support, Balance, Billing, Business Development, Call Center, Cellular, Corrective Actions, Cost Control, Customer Service, manager, management

Manager - 20 Years of Experience - Near 27517

ACCOMPLISHMENTS * Developed eCourts Strategic Information Technology Plan to move the North Carolina court system to virtual courthouses and a paperless environment. * Drove organizational efficiencies through the use of a Big Data analytics and reporting platform (Hadoop ecosystem). * Eliminated over 600,000 courthouse visits per year by implementing a citizen portal that provides online access to court services. * Success...

Tags for this Online Resume: Statistics, Human Resources Information System, Budgeting, Operating Budget, Information Technology, CIO, Strategic Planning, Information Security, Business Process Design, Data and Analytics, Vendor Management, Project Management, Quality Assurance/Control, Data Center, Network, Performance Metrics, Application Development, System Implementation, IT Governance

Assistant Manager - 10 Years of Experience - Near 10459

ACCOMPLISHMENTS * Developed and implemented performance management initiatives by aligning business goals and implementing new incentive/performance management plans. * Slashed costs by maintaining and improving effective tracking systems. * Impacted company culture by establishing alignment policies and procedures for acquisitions. * Cut costs by reducing redundancies in acquisitions and implementing data gathered from foc...

Tags for this Online Resume: Acquisitions, Business Strategies, Deposits, Integrate, Payroll, Scheduling, Planning, Point Of Sale (Pos), Process Improvements, Reconciliations

Program Manager - 15 Years of Experience - Near 30349

Areas of Expertise * Business Plan Development * Profit and Loss Analysis * Project Coordination/Capital * Efficiency Direction Improvements * Customer Service Improvement and * Facilities Management Satisfaction Initiatives * Budget Development * Change Management * New Site Development and Opening * Staffing Profile Development * Resumption Plan Development * Staff Coaching and Mentoring * Staff Onboarding and Retention A...

Tags for this Online Resume: Management, Business Strategies, FACETS, Financial, Financial Statements, Leadership, Operational Excellence, Profit & Loss, Quality Assurance, Area Manager, Program Management, Project Coordinator, Quality Management, Multi-Unit Management, Team Building, Operation Leadership, Process Improvements

Legal Assistant - 6 Years of Experience - Near 37075

Qualifications Profile Versatile, dynamic, and detail-oriented professional, with background in risk management and Paralegal duties, complemented with solid knowledge of office administration, teaching, and management. Skilled at identifying needs of customers, establishing opportunities, and presenting solutions. Adept at generating outstanding business concepts and opportunities to drive corporate goals and revenue growt...

Tags for this Online Resume: Management, Bonds, Compensation, eDiscovery, Insurance, Insurance Claims, Litigation, Purchasing, Risk Management, Publications, Corporate Paralegal

Food Service Manager - 20 Years of Experience - Near 25311

Expert in customer service, from handling inquiries to providing satisfactory accommodations and food. Utilize sales background, marketing, and negotiation to lead customer-service oriented businesses to achieve objectives through careful management of profits and losses. Experienced in staff management from hiring, training, coaching, to termination. — Areas of Expertise — Team Management | Process Improvement | Customer S...

Tags for this Online Resume: Customer Service, Complaints, Email, Management, Scheduling, Training, Inventory, Advertising, Business Management, Microsoft, hotel, general manager

Senior Executive - 15 years experience in Business Development â?¢ Operational Infrastructure â?¢ Product Management

AREAS OF EXPERTISE * Operations Management * Problem Solving * Enterprise Software Systems * Strategic Planning * Contracts * Budgeting & Timelines * Marketing & Sales Strategies * Software, Hardware & Cloud-Based Technologies * Team Building and Leadership * Staff Training and Development * Process Improvements * Customer Service * Analytical

Tags for this Online Resume: Operational Infrastructure, Product Management, Product and Service Development , Business Developmen, Talent Development, Support Systems , Sales, Budgeting, Customer Service, Enterprise Software, Hardware/Systems, Human Resources, Infrastructure, Sales, Budgeting, Coding, Customer Service, Enterprise Software, Hardware/Systems, Human Resources, Infrastructure, management, sales, manager

Human Resources Manager - 20 Years of Experience - Near 20613

AREAS OF EXPERTISE: -Program Development & Performance Management -Development & Implementation of Systems & Processes -Prioritizes Responsibilities & Creative Team Leader -Success with short & long term planning -Develop and Update Operating Procedures and Policies -Improve Customer Service Models -Internal Staff Training and Development -Understanding of Federal and State Laws Career Highlights DISTRICT OF COLUMBIA GOVERN...

Tags for this Online Resume: Training, workforce development, management, Communications, Corporate Social Responsiblity, Relationship Builder, Program Managment, Project Management, Assessments, recruiter, employee relations, human resources

Office Clerk - 4 Years of Experience - Near 63031

SUMMARY SUMMARY Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Dedicated to process improvement Customer service mindset Filing management SUMMARY Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase cus...

Tags for this Online Resume: Billing, Call Center, Clarify, COPD, Customer Service, Data Entry, Database, Filing, Home Health, Inventory

Business Teacher - 20 Years of Experience - Near 30016

Summary of Qualifications Demonstrated performance in the banking industry that reflects continual advancement, a depth of valuable and diverse leadership to improve the operational and financial infrastructure for some of the nation's leading banks. A collaborative strategic planner with the vision to develop training programs that align with organizational goals and objectives to drive results. An innovative leader and mo...

Tags for this Online Resume: Acquisitions, Mergers, Mergers and Acquisitions, Banking Industry, Best Practices, Customer Service, Equity, Financial, Infrastructure, Leadership, teacher, training, instructor, teach, Corporate Facilitator