Description
Career Highlights Leadership/Business Planning * Leveraged strategic and business planning skills to improve processes, reduce expenses, generate revenue, and create organizational value. * Selected, led, and developed high performing teams of up to 75 associates and professionals. Operational Leadership * Leveraged extensive operations expertise in process management, quality, inventory management, safety, and expense management to create highly effective and efficient operating infrastructure. Successes include implementing a new inventory management program that contributed to a 14% improvement in store profitability, achieving a 50% reduction in payroll expenses through improved planning and restructuring, and successfully managing the operation of an $11M parking operation. Sales/Business Development * Developed successful business development plans to increase revenue, improve customer service, enhance company/product branding, and introduce new products and services. Accomplishments include performing as the top producing sales representative of a retail sales team, creating positive sales growth every month as a sales manager, and successfully developing and training new sales associates. Risk Management/Safety * Managed various risk management and safety initiatives for companies, customers, and business partners. Successes include implementing safety policies, procedures, and training that led to a 75% reduction in damages for key client. Program/Project Management * Successfully managed a broad range of operational, technology, business development and service-related projects, including defining project scope, gathering requirements, selecting and leading teams, managing budgets, reporting progress, managing vendors, and executing project plans. Successes include leading traffic, parking, and valet management services for multiple large events and grand openings, initiating and executing expense reduction programs, and managing new sales and service initiatives. Accomplishments include performing as the top producing sales representative of a retail sales team, creating positive sales growth every month as a sales manager, and successfully developing and training new sales associates. Risk Management/Safety * Managed various risk management and safety initiatives for companies, customers, and business partners. Successes include implementing safety policies, procedures, and training that led to a 75% reduction in damages for key client. Program/Project Management * Successfully managed a broad range of operational, technology, business development and service-related projects, including defining project scope, gathering requirements, selecting and leading teams, managing budgets, reporting progress, managing vendors, and executing project plans. Successes include leading traffic, parking, and valet management services for multiple large events and grand openings, initiating and executing expense reduction programs, and managing new sales and service initiatives.