Expert in customer service, from handling inquiries to providing satisfactory accommodations and food. Utilize sales background, marketing, and negotiation to lead customer-service oriented businesses to achieve objectives through careful management of profits and losses. Experienced in staff management from hiring, training, coaching, to termination. — Areas of Expertise — Team Management | Process Improvement | Customer Service | Profits and Losses | Vendor Negotiation | Cost Optimization | Fast Food and Sit-Down’ Restaurant Management | Hotel Management — Career Accomplishments — Consistently provide training, staff management, cost reduction, and customer service to successfully improve facilities

Highlights:

• Customer Service
• Complaints
• Email
• Management
• Scheduling
• Training
• Inventory
• Advertising
• Business Management
• Microsoft
• hotel
• general manager