ACCOMPLISHMENTS * Developed and implemented performance management initiatives by aligning business goals and implementing new incentive/performance management plans. * Slashed costs by maintaining and improving effective tracking systems. * Impacted company culture by establishing alignment policies and procedures for acquisitions. * Cut costs by reducing redundancies in acquisitions and implementing data gathered from focus groups. * Enhanced corporate growth by mentoring and coaching high performers. * Supervised over 38 stores, resulting in increased customer service. * Dramatically improved customer service by redesigning staff. * Optimized company performance by resolving customer issues. * Improved engagement results from 17% to 83% in the area of Rewards and Recognition.

Highlights:

• Acquisitions
• Business Strategies
• Deposits
• Integrate
• Payroll
• Scheduling
• Planning
• Point Of Sale (Pos)
• Process Improvements
• Reconciliations