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Online Resumes with "IVR "



Senior Voice User Interface Designer

Tags for this Online Resume: Voice User Inferface Design, Usability analysis, Requirements, IVR, Voice recognition, Application design

Software Engineer - 15 Years of Experience - Near 90401

Tags for this Online Resume: IVR

In House CRA - 16 Years of Experience - Near 07645

To find a position in which I can effectively utilize my fifteen years of pharmaceutical/biotech knowledge within clinical and clinical oncology, generic drug manufacturing, Regulatory submissions and biotech coordination of IP shipments, tracking of worldwide shipments, usage of all Microsoft software as well as IVRS, CTMS, EDC, Documentum. I have a very diverse background in the industry, can contribute and share my know...

Tags for this Online Resume: IVRS, CTMS, DOCUMENTUM, WORD, EXCEL, OUTLOOK, SHAREPOINT, PROJECT

Computer Programmer - 4 Years of Experience - Near 98006

Tags for this Online Resume: Siebel , CRM, Siebel Admin, Avaya, IVR, Contact Center

Clinical In-house Monitoring - 13 Years of Experience - Near 08068

Skilled in the planning and implementation of clinical research projects in compliance with ICH-GCP, Regulatory Agencies, and company SOP. Study Start up expert. Proficient in Microsoft Office Applications, CTMS, IVRS/IWRS, INFORM, Medidata Rave. Therapeutic areas: Oncology, Cardiology, Neuroscience, Internal Medicine, including Diabetes. Participated in 3 FDA Submissions, FDA Inspection Readiness and TMF reconciliation

Tags for this Online Resume: Princeton, Study startup, In house CRA, CTA, Inform, Medidata Rave

Operations - 16 Years of Experience - Near 1636

A new opportunity to help with my skills and experience and increase them at the same time.

Ideal Companies: Nokia Siemens, Ericsson, T-Mobile, Vodafone

Tags for this Online Resume: UMTS, OSS, Telecom, Unix, mobile, oracle, 3G, cisco, Pre-Sales, Support, Customer Service

Clinical Quality Assurance - 15 Years of Experience - Near 19134

Tags for this Online Resume: Philadelphia, IVR, testing, clinical trial, 15 years experience, research, Software Testing Analyst Level IV, biotechnology

Sales Engineer - 10 Years of Experience - Near 08801

As a dedicated professional with a proven record of system design, sales and implementation, on schedule and on budget, of major financial, marketing, manufacturing and telephony systems on various platforms with supervisory experience, problem solving abilities and “can do” attitude, I am looking for a management position where my wide range of experience and depth of technical knowledge can be utilized and challenged.

Tags for this Online Resume: Call Center, WFM, C, IVR, CTI, Java, OpenSpan, SQL

Featured Profile

Project Manager - 20 Years of Experience - Near 91745

Seeking a responsible and challenging position to utilize my skills and experience in Call Center Management and Technology Integration with a focus on achieving an efficient and cost effective service as well as suiting technology to enhance business operations while improving customer service.

Ideal Companies: Google, United Health Care, City of Hope, Inland Empire Health Plan, Edison

Tags for this Online Resume: ACD Design and Configuration, IVR Design and interface, Workforce Managment and Requirements, Call Center Design and Configuration

Featured Profile

Major Account Executive - 20 Years of Experience - Near undefined

Analytical, highly adaptable professional with extensive experience enhancing operations across enterprise. Expertise in leading profit-generating operations through strategic planning, increasing productivity levels, implementing technology solutions, and providing high-end customer service. Skilled in aligning end-user needs with long-term resolutions to complex challenges. Excellent at developing, deploying and evaluatin...

Tags for this Online Resume: VoIP, Call Center, Contact Center, PBX, SIP, IVR, Self Service, ACD, Unified Communications, Workforce Management, Quality Monitoring, Interactive Intelligence, Social Selling, Social Sales, Social Media, Customer Service, Customer Relationship, Customer Experience, Salesforce Administration, Seibel Sales, Seibel Call Center, Cisco ICM/UCCM Enterprise, Cisco IPCC Enterprise, Cisco IPCC Express, Cisco Customer Voice Portal, Cisco AVVID, Avaya G3R ECS/EAS, Avaya Aura Session Manager, Avaya Customer Interaction Suite, Avaya Modular Messenger, Nortel BCM, Nortel Call Pilot, NICE Systems, Aspect Solutions, Genesys Labs Framework CGE, Juniper Network Sales Associate, Juniper Network Sales Specialist, Witness Systems, Pegasystems, Blue Pumpkin, e911, vXML, Java, HTML, Visio, SQL, IEX, inContact, Davox, Microsoft MCSE, Sun Systems

Human Resource Training Specialist - 14 Years of Experience - Near 66101

To promote the mission of the company and become a part of a professional team who provide quality care for clients. My phone abilities as an experienced,diversed and enthusiastic counselor who is a team player but able to work independently.

Tags for this Online Resume: traning, family therapist, resource manager, casemanager, intake manager, medical terminology/ DSMV-R, Licensed Professional Counselor, Board Certified Professional Counselor, mui, resource management, case management, DSM IV-R, training, LPC and MFT, MFLC, intake and resouce manager, medical terminology/ DSM V