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Online Resumes with "IVR "



Clinical Research Associate

SUMMARY: To apply my knowledge of FDA Good Clinical Practice guidelines/ICH guidelines, extensive site/field Clinical Director, Site Lead Study Management, in addition to my experience with various therapeutic areas of medicine, to a position as a Clinical Research Associate. AREAS OF EXPERTISE * Management * Interview candidates and either make a selection decision or recommend individuals for hire. * Able to manage multip...

Tags for this Online Resume: Clinical Research, Research, Accounting, Acquired Immune Deficiency Syndrome (AIDS), Advertising, Amazon Elastic MapReduce, Audit, Basic First Aid, BLS, Budgeting

Quality Assurance Specialist - 9 Years of Experience - Near 94402

Summary of duties: * Conducted acceptance and exploratory testing for each iteration. * Defined tasks prioritized work and allocated resources. Provided team with goals, guidance, instance feedback, and progress measurement. * Worked with R&D and developers to review and clarify the PRD and PSD prior the design to ensure software quality and reliability for instrument system and software used in the manufacture and service....

Tags for this Online Resume: Test, Test Cases, Integrate, Hardware/Systems, Metrics, Collection, Software, Spreadsheet, Business Requirements, Sqa (Testing Sw Tool)

Quality Assurance Specialist - 7 Years of Experience - Near 28210

Profile * Total 10.5 years of Testing Experience in web based and client-server application. Was also involved in Requirement Analysis as part of Functional Testing. * Around 3.5 years in Mobile App Testing (iOS/Android). Summary * 10.5 years of IT experience in testing of web and client-server applications in Telecommunication domain. * Experienced in Waterfall and Agile methodologies. * Involved and contributed in Require...

Tags for this Online Resume: Management, Test, Test Cases, Test Plan, Regression Testing, Business Requirements, Desktop Computer, Process Improvement, Project Management, System Testing

Quality Assurance Specialist - 9 Years of Experience - Near 23060

PROFESSIONAL SUMMARY: Certified HealthCare & Quality Assurance Analyst with 8+ years of diverse experience in Quality Assurance and Software Testing with an expertise in various testing methodologies [Agile & Waterfall] and testing process in both HealthCare [Aetna] and Lottery [GTECH] domains, as Agile Tester and Test Lead. Well-versed in Software Development Life cycle and Software Testing Life cycle. Very well aware of t...

Tags for this Online Resume: Agile Methodology, HP ALM, Jira, SQL, System Testing, UAT, Healthcare, SDLC, Test, Management, Regression Testing, Asset Liability Management, HP, Microsoft Windows, Operating Systems

Application Support - 12 Years of Experience - Near 08817

SUMMARY Experienced Lead Engineer in Healthcare Insurance, Workforce Management, Call Recording, Contact Center Technologies, Desktop Application testing and certification processes, Security Protocols, Policies and Access Control and Call Center Operations. Led the implementation of key Contact Center tools like IEX and Aspect Workforce Optimization (WFO) technology, NICE and Verint 100% call recording/quality monitoring p...

Tags for this Online Resume: Infrastructure, Web, Application Support, AVAYA, Cms, Support, Voice, Call Center, Desktop Applications, Desktop Computer

Project Managers - 2 Years of Experience - Near 19808

Tags for this Online Resume: AT&T Advance Toll Free Routing, Verizon network manager, Cisco, Voice, AVAYA, Disaster Recovery, Ds3, Circuit Research, IVR infrastructure building, Voice Disaster Recovery, • Circuit Ordering & Testing

Project Manager - 10 Years of Experience - Near 27519

Experience Summary * Led and implemented complex projects and Global as well as multi vendor teams -mitigated risks, managed requirements, and worked with project stakeholders while managing expectations at the department and project levels. * Successfully implemented multiple Transformational Programs on Big data & SMAC Track. * Planned & executed projects for all the phases of SDLC cycle. * Responsible for Financial & Pro...

Tags for this Online Resume: Project Management, Banking and Insurance, RAID, Solution Delivery, Banking Industry, Agile & SCRUM, Services, Vendor Management, Business Requirements

Manager - 20 Years of Experience - Near 74014

Summary Experienced IT professional with proven communication, leadership, project management accomplishments. I have a PASSION for business intelligence, business process design with automation to meet end user demands for evolving business requirements. Career Highlights Accomplishments * Managing team of 4 rotated weekly to Canadian facility to oversee the company's manufacturing facility, 2005 - 2009 * Skilled in the ma...

Tags for this Online Resume: Accounting, Active Directory, Adobe, Apple, Autocad, Autodesk AutoCAD, Automation, Business Intelligence, Business Requirements, CAD Tools, Universe, SQL, Data Cubes, Telecom, IVR, Ecommerce, Unix, Unix Script

Telecommunications Sales Agent - 18 Years of Experience - Near 33177

Summary: Accomplished Solution Sales Expert in the Contact Center Software and Technology space 17+ years of Managing Complex Sales Cycles. A phenomenal Team Motivator and Leader. Passionate, Tenacious, and Results-Driven. A "make-it-happen" professional with the ability to build C-Level relationships by understanding key business challenges/applications and demonstrating how Enterprise Software Solutions can help to get mo...

Tags for this Online Resume: Remote Home Office, Enterprise Software, Contact Center Industry, Solution Sales, Business Development, Sales, Telecommunications, Channel Manager, Cloud Services, ISP, Call Recording, SaaS, UCaaS, Director of Sales

Network Engineer

SUMMARY A flexible, organized and versatile IT Professional with 30 years of comprehensive knowledge of infrastructure support, voice/data technologies, hardware/software, architectures and platforms, consistently applying them to maximize productivity. Background includes developing and implementing technical solutions for financial organizations and industrial firms. Team player with strong technical and analytical skills...

Tags for this Online Resume: Financial, Financial Services, Services, Infrastructure, Local Area Network, Wide Area Network, Lan/Wan, Management, Benefits, Connectivity

Featured Profile

Multifaceted technical career with 18-year track record of IT innovation and design success in finance and healthcare

Business System Analyst - Application Architecture role focused on designing innovative and responsive web solutions. Business process workflow, ecommerce, payment technologies, BI/Analytics, ERP/Supply Chain, APIs and system integration. High energy, deep experience and innovation.

Ideal Companies: Visa, Cisco, Amazon, Blue Shield of California, IBM, EMC

Tags for this Online Resume: Bay Area, Technical Project Manager, System Architect, System Analyst, Big-4 Consulting, Application Architect, Fintech, Healthcare, Business Analysis, Technical Project Management, Solution Architecture