Description
Summary: Accomplished Solution Sales Expert in the Contact Center Software and Technology space 17+ years of Managing Complex Sales Cycles. A phenomenal Team Motivator and Leader. Passionate, Tenacious, and Results-Driven. A "make-it-happen" professional with the ability to build C-Level relationships by understanding key business challenges/applications and demonstrating how Enterprise Software Solutions can help to get more productivity out of their workforces to increase revenues while reducing costs. A Multiple-Times President's Club Winner with experience ranging from managing local tri-county territories, to Southeast USA Multi-State Areas to International Regions such as Latin America and the Caribbean Territories. Built and led Direct and Indirect Sales Teams responsible for attaining net new logos while meeting and exceeding corporate quotas and client goals. Bilingual: English/Spanish. Areas of Expertise: Contact Center Solution Sales, Application Sales Leveraging Technologies such as IVR, ACD, Predictive Dialing, In/Out Call Blending, SaaS, WFM, WFO, QM, CTI-Pop-Ups, Call Scripting, ERP/CRM-backend integrations. Cloud Solutions, IP Networks, VoIP, SIP Trunking, Speech Recognition, Text-To-Speech, Analytics, Location Intelligence, Data Governance & Data Cleansing. Channel & Partner Management, Direct Sales Management, High Volume Sales, Strategic Account Development, Team Training and Motivation, Pipeline Management & Forecasting, Salesforce.com User, Presentations & Tradeshows, Time Management and Opportunity Management.
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