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Online Resumes with "First Call"
senior claims adjuster
Highly organized Bodily Injury Claims Adjuster with 13+ years of relevant experience. Adept knowledge in negotiating settlements with adjusters, unrepresented claimants and claimant attorneys. High-energy team player with the ability to provide exemplary levels of customer service. Solid background operating in fast-paced environments, ensuring adequate reserves are set. High level and ability to articulate/communicate ...
Tags for this Online Resume: Bodily Injury , negotiating settlements , auto insurance, non-standard , injury settlements, investigations
Customer Service Manager - 15 Years of Experience - Near 85254
High energy results oriented professional with 25 years in sales, call center management, customer service management, and product and project management. Proven ability to motivate employees to achieve optimum performance levels. Fast-track promoted at Cable Shopping Network Corporate Headquarters based on leadership qualities and astute relationship management skills. Designed and implemented employee development program...
Tags for this Online Resume: Call Center Director, Call Center Supervisor, Scottsdale, Phoenix,
Customer Support / Help Desk Specialist - 20 Years of Experience - Near 28105
Working with thousands of clients I enjoy solving any problem that comes up. From owning a Consulting firm to working for a help desk I strive to be a specialist in first call resolution and follow up on those that need further research. Looking forward to working for a firm that will realize my expertise and allow me to grow in learning, knowledge and responsibilities. I'm sure you have many current clients needing my sk...
Tags for this Online Resume: HDI, Active Directory, Windows, Office, Break Fix, Servers, High Pressure, Multi-task
Professional Supporter
Outstanding support in resolving issues with clients and employee's. Patient, outgoing, creative, resourceful,thirsty for knowledge, experience, and challenges.
Ideal Companies: Dell, Musicians Friend, Rolling Stones, Barnes and Noble, Amazon.com, SLC City Weekly.
Tags for this Online Resume: Technical Support Rep., Customer Service Rep., Help Desk, IT Assistant, Data Entry, Computer Operator, Network Administrator Assistant, Entry Level Graphic Design
Technical Writer and Information Systems - also Volunteer Work; multimedia presentation - musical engineer
TECHNICAL WRITER | TRAINER Key Contributor & Effective Leader with solid experience in research and developing clear and concise documentation and knowledge management articles, supporting a large service desk environment. Worked extensively with software owners, improved procedures and workarounds to avoid costly escalations by Service Desk technicians. Core strengths include: Technical Writing • Employee Communicatio...
Ideal Companies: Smaller businesses that appreciate a well balanced worker who can get the job done.
Tags for this Online Resume: technical writer, Multimedia Designer, Information Systems, Recording Engineer, New Orleans, Training, Ebola Relief help, Mobile Messaging and Devices, Good for Enterprise on Android and iOS Devices, Multimedia Trainer / presentation, Record music and perform vocals with Sonar Cakewalk, Written and Published two short stories, Barbaring and Cosmetology License, Build my own computer systems, Volunteer to the Community to better serve those in need., Microsoft Certified Technician, Assist friends with most difficult computer issues with little or no cost to them.
Customer Service Manager - 10 Years of Experience - Near 33610
Professional with extensive experience in managing call centers for banking and technology institutions both domestic and international. Accomplished as internal consultant in analyzing existing operations; by implementing new strategies, practices and technologies to improve productivity and efficiency.
Tags for this Online Resume: Driving the development of superior customer service and high performance. , Building a team that effectively supports client programs, products, and services. , Leading workflow distribution and floor management to ensure service levels are satisfied. , Hiring, training/developing, motivating, coaching, evaluating, and retaining qualified staff. , Maintaining service, average-handle time/first-call resolution data, and both client and associate satisfaction levels.
Sales Representative - 20 Years of Experience - Near 02038
Full Time or Contract Work for myself or one of my firms taking advantage of 30 years of sales experience. I also have 18+ years of secret work for Government Agencies relating to Multiple Agencies that cannot be fully disclosed. Have personally had authority at multiple National Treasuries exceeding $500 T US per contract per day for specific projects. I have 30 years experience selling and designing sales systems; pr...
Tags for this Online Resume: sales, Sales Management, Closer, Executive management for closers, Sales manager, runing appointments and closing
Receptionist - 20 Years of Experience - Near 95835
To obtain employment in a office using up to date computer programs, and can work in a fast paced atmosphere.
Tags for this Online Resume: time management, first call resolution , typing skills, answer and control multi=phone lines, data entry, customer relations, transcribing, researching, editing
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Customer service Associate - 1 Years of Experience - Near 28277
• Responded to telephone inquiries and complaints using standard scripts and procedures. • Gathered information from customers; performed research and resolved inquiries and logged customer calls. • Answered 60 calls approximately in a call center atmosphere on a daily basis. • Communicated using appropriate options for resolution in a timely and professional manner. • Provide appropriate information to solve issues and sa...
Tags for this Online Resume: Commendable, Active listener, Spss, Insinq, CSD, MS Office, commited, Self- learner, Accounting, Accounting Software
Highly experienced IT Manager - Near 18045
I am a results-driven Manager with 25 years of experience in the IT Field who is seeking a challenging position to meet and exceed my goals and objectives.
Ideal Companies: Financial, Insurance, Healthcare or Technology would be my best choices.
Tags for this Online Resume: Citrix, ITIL, SOX, Data Center, Manager, Technical Writer, Distributed Systems, Help Desk, Exchange, XenApp, Project Management
General Manager - 20 Years of Experience - Near 66213
Dynamic and resourceful executive with extensive experience building high-performing sales and service teams, developing and executing growth strategies, strengthening customer relationships and exceeding performance targets. Strong record of driving efficiency, productivity, and profitability. Thrive in dynamically changing situations which require focused decision making. Experienced, successful P&L owner with excellent p...
Ideal Companies: Agilent, Thermo Fisher, Beckman Coulter, Waters, Shimdzu
Tags for this Online Resume: Sales and Service, Team Development, Strategic Planning, Business Development, Complex negotiations, Customer relationship Development, Increased profitability, Staffing and Resource Deployment
