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Online Resumes with "Customer experience"
Health Insurance Professional - 25 years experience - Charlotte
PROFILE Results-driven leader, with demonstrated ability to deliver corporate objectives, skilled in fostering environments that encourage creativity and success * Solid background in operations and organizational management with a focus on new business development and growth * Highest career rating in execution and delivery, exceeding customer satisfaction * Talent for hiring and developing strong business and technical te...
Tags for this Online Resume: Business Development, Insurance, Management, P&C, Billing, Financial, Financial Services, Infrastructure, insurance, customer service, employee benefits, operations, BPO, Policy Admin, Analytics, Digital, Workflow
Food Service Manager - 20 Years of Experience - Near 29036
SUMMARY OF QUALIFICATIONS At the age of sixteen I began my career in the food service industry in the Charlotte North Carolina market as a cook for the Pizza Hut brand and by age eighteen my career elevated into restaurant management as an assistant manager for Spartan Foods "Hardees" brand for an approximate two year tenure before moving on to become a general manager for "Golden B Enterprises" Burger King" brand and by th...
Tags for this Online Resume: Inventory, Food Service, P&L, Consulting, Forecasting, Entertainment, Payroll, Scheduling, Management, English Language, restaurant manager
Sales Engineer - 18 Years of Experience - Near 32533
Summary: Experienced management professional with 20+ years of sales and management experience. Extensive knowledge in managing Corporate, Federal, and Public Sector accounts along the Gulf States. Effectively managed sales teams from 10-50 employees. Focused on exceeding company objectives in adding new customers, growing accounts, all while providing excellent customer experience and retaining clients. In today's competit...
Tags for this Online Resume: Wireless, Management, Referrals, Automation, Billing, Cold Calling, Forecasting, Lead Generation, Sales, Sales Force Automation, outside sales, account manager, technical sales, account executive
Sales Manager - 8 Years of Experience - Near 92103
SUMMARY OF QUALIFICATIONS * Food & Beverage professional committed to excellence with over 20 years of success providing Executive oversight for special events up to 80,000 and budgets up to $5,000,000.00 * Successful in Catering operations general management, large scale multi-vendor food and beverage program administration, daily operations, inventory control, front and back-of-house operations, customer services, vendor ...
Tags for this Online Resume: Integrate, Budgeting, Financial, Financial Oversight, Forecasting, Operating Budget, Retention, Security, outside sales, sales representative, inside sales, account executive
Claims Examiner - 16 Years of Experience - Near 34613
QUALIFICATIONS I have been both Inside desk Adjusting/ File Reviewing (desk adjuster) and investigating insurance losses and Examining claims (CAT, daily & fraud-related) for app. 17 years and have a broad exposure to catastrophe & disputed losses (litigation also). I am BI-Lingual GA, have my passport, and licensed as a 2-15, 5-20 and 4-40 & General Commercial Adjuster (Citizens). Also licensed as an adjuster in app 20 sta...
Tags for this Online Resume: CAT, Settlements, Medical, Real Estate, Accounting, Audit, Fraud, Litigation, Insurance, insurance
Chief Information Officer - 20 Years of Experience - Near 34683
ACCOMPLISHMENTS * Launched the Digital Customer Experience Practice for a $1B IT Services firm with focused solutions in insurance, life sciences, banking, and manufacturing vertical markets. * As CIO enabled a fast growth M&A strategy which doubled the size of a specialty pharmacy company. * Led the IT Program Office for Hewlett Packard's $6B global divestiture of Agilent Technologies. * As COO led a financial product and ...
Tags for this Online Resume: Infrastructure, HR, Human Resources, Lean Manufacturing, Manufacturing, Program Manager, Systems Engineer, TQM (Total Quality Management), Security, Business Development
Senior Customer Experience Manager
Profile * Outstanding reputation for generating and building long-term business relationships * Harnesses customer data and leverages new technology to deliver personalized and integrated customer journeys * Resourceful and flexible with strong interpersonal, communication, and organizational abilities * Experience leading, directing, and guiding global virtual work teams and navigating cultural challenges * Highly organize...
Tags for this Online Resume: Business Intelligence, Process Improvement, Customer Relationship Management, Digital Channels, Chat, Account Management, Vendor Management, Customer Loyalty, Agile Project Management, SDLC Project Management, Operations, Customer Success, Business Requirements, Global Help Desk, IVR Technology, Customer Experience Trends, Customer Insights, Customer Empathy, Digital & Voice Channels, Customer Facing, Voice of the Customer, Customer Journey Mapping, Program Management, Training, Customer Touch Points, Customer Interactions, Optimization, Wireless Devices & Services, Mobility Management, Telecom Expense Management, Leader, Maximizing Engagement, Interaction Improvements, Complex Issue Tracking and Resolution, Strong Communicator, Enhance Business Value Propositions, Multi Channel Support Strategies, Customer Experience Principles, Continuous Improvement, Closed Feedback Loop, Customer Experience Strategy, Design, & Delivery, Cross Functional Management
Biotech PhD Scientist with research and customer experience
To become BioTech Research Product Manager, Application Scientist (FAS / FSE), Research or Clinical Diagnostic Sales Representative
Tags for this Online Resume: Customer Relationship Management, Genotyping, High Performance Liquid Chromatography (HPLC), ISO, ISO 9001, Management, SAP, Support, Technical Support, Research
Merchandising Professional - 20 Years of Experience
Dynamic, Motivated, and Resourceful Merchandising Professional with 20+ years of extensive retail management experience, demonstrates an impressive record of success in growing and nurturing companies enabling the business to deliver exceptional results, year on year. Extremely competent individual has a passion for creating the most amazing experiences for customers, exhibits strong leadership skills, an ability to drive ...
Tags for this Online Resume: Merchandising, Sales, Audit, Buying, Operational Excellence, Planning, Strategic Planning, Inventory, Inventory Planning, Targeted Marketing, Store Operations, Soft-Lines, Apparel, Hard-Lines, Hardware, Global Sourcing, Vice President, Product Development, Vice President of Merchandising, and Management Executive
Vice President - 15 Years of Experience - Near 45040
A VP level leadership opportunity with an organization to solve business problems (large or small) by placing the customer at the center of the decision process. Success achieved through relationship building, collaboration, business data and Lean Six Sigma-DMAIC processes. Looking to achieve significant results in either sales, cusotmer loyalty, or expense reduction.
Ideal Companies: Amazon, Cintas, Fifth Third
Tags for this Online Resume: Black belt, Business Intelligence, Business Management, Call Center, Complaints, Customer Relationship Management, Desktop Computer, Email, Fraud, management, customer service, leadership, strategic planning, Lean, customer experience, training, sales, process improvement, visionary
Legal Assistant - 7 Years of Experience - Near 33315
My objective is to succeed, thrive and grow in a fast-paced environment while utilizing my interpersonal and organizational skills, knowledge, and education to positively impact the company. I am capable of providing a full range of support services and always strive to deliver work product which far exceeds expectations. Professional Experience in USA Teleperformance - Boca Raton, FL (Temporary Assignment) Echat - Agent - ...
Tags for this Online Resume: Litigation, Drafting, Procurement, Inventory management, Management, Architectural, Computer Aided Software Engineering, Inventory, Accounts Payable/Receivable, Documentation
Regional/Multi-Unit Manager - 20 Years of Experience - Near 12590
Recruited Leveraged bottom performing district/stores and improved overall brand standards. * Trained newly promoted District Leaders. * Developed and rolled out succession plan tracking strategy for the New England Region. * Initiated weekly sales and marketing strategies. * Implemented selling culture and improved overall customer experience. * Led a team of 13 Store Leaders, 350+ employees with $75M in sales. by AMF to l...
Tags for this Online Resume: P&L, Scheduling, Management, Merchandising, Acquisitions, district manager, Regional Manager, Sales, People Developement, Inventory Management
