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Online Resumes with "Global Help Desk"



Director of Managed Conferencing Services for worlds leader in industry

Accomplished Sales / Product Management professional with extensive B2B experience and a record of promotion within A/V integration and telecom companies

Ideal Companies: Audio Video Integrators

Tags for this Online Resume: Audio, Video, Director, Managed services, unified communication, international, business services, Telecom, conferencing, Relationship, Channel Sales, Outsourcing, Technology

Featured Profile

Senior Manager - 20 years Experience - Boston

Globally competent, focused, and seasoned professional with extensive, accomplishment-laden experience in IT systems and program management under large, diverse corporate environment. Recognized for exemplary work ethic, impeccable business and technical acumen, and strong capability in driving results beyond established goals and expectations. Known for comprehensive background in contract management, strategic business de...

Tags for this Online Resume: boston, salesforce, technical delivery manager, program manager, j2ee, project manager

Senior Customer Experience Manager

Profile * Outstanding reputation for generating and building long-term business relationships * Harnesses customer data and leverages new technology to deliver personalized and integrated customer journeys * Resourceful and flexible with strong interpersonal, communication, and organizational abilities * Experience leading, directing, and guiding global virtual work teams and navigating cultural challenges * Highly organize...

Tags for this Online Resume: Business Intelligence, Process Improvement, Customer Relationship Management, Digital Channels, Chat, Account Management, Vendor Management, Customer Loyalty, Agile Project Management, SDLC Project Management, Operations, Customer Success, Business Requirements, Global Help Desk, IVR Technology, Customer Experience Trends, Customer Insights, Customer Empathy, Digital & Voice Channels, Customer Facing, Voice of the Customer, Customer Journey Mapping, Program Management, Training, Customer Touch Points, Customer Interactions, Optimization, Wireless Devices & Services, Mobility Management, Telecom Expense Management, Leader, Maximizing Engagement, Interaction Improvements, Complex Issue Tracking and Resolution, Strong Communicator, Enhance Business Value Propositions, Multi Channel Support Strategies, Customer Experience Principles, Continuous Improvement, Closed Feedback Loop, Customer Experience Strategy, Design, & Delivery, Cross Functional Management

Business Analyst - 20 Years of Experience

Ability to apply fourteen years of experience in Information Technology industries to better serve an organization

Tags for this Online Resume: Oracle, Active Server Pages, HyperText Markup Language, Active Directory, Data Analysis, Microsoft Active Directory, Stored Procedures, Citrix, Microsoft Frontpage, Microsoft Visual Basic for Applications, sql, javascript, SQL