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Online Resumes with "Interaction Improvements"
Vice President of Sales and Business Development.
Translating Word of Mouth sales into new business development by teaching the salesmen, how to listen and work smarter by asking the right questions The New Conversation: Taking Social Media from Talk to Action. Competing on Customer Intelligence focusing solely on the conventional four P's of marketing: product, price, promotion and placement, organizations must become more customer-centric in order to succeed in today's m...
Tags for this Online Resume: Q.A./Q.C. & J/I/T. Programs, Automated Bidding Programs, Large O.E.M.'s & Wholesale Distributors, The Commercial Military Procurement NET, GSA & SBA, How To Close the Sale!
Mechanical Engineer
To work with a dynamic team of professionals that enhance the organization as we strive for excellence in our market place. The ideal organization would afford me the mobility to utilize my comprehensive skillset to develop those I interact with to improve probability and market share of my organization.
Tags for this Online Resume: Packaging, Manufacturing, Medical, Product Design, Satellite, Welding, ISO, Autocad, Autodesk AutoCAD, Data Analysis
Senior Customer Experience Manager
Profile * Outstanding reputation for generating and building long-term business relationships * Harnesses customer data and leverages new technology to deliver personalized and integrated customer journeys * Resourceful and flexible with strong interpersonal, communication, and organizational abilities * Experience leading, directing, and guiding global virtual work teams and navigating cultural challenges * Highly organize...
Tags for this Online Resume: Business Intelligence, Process Improvement, Customer Relationship Management, Digital Channels, Chat, Account Management, Vendor Management, Customer Loyalty, Agile Project Management, SDLC Project Management, Operations, Customer Success, Business Requirements, Global Help Desk, IVR Technology, Customer Experience Trends, Customer Insights, Customer Empathy, Digital & Voice Channels, Customer Facing, Voice of the Customer, Customer Journey Mapping, Program Management, Training, Customer Touch Points, Customer Interactions, Optimization, Wireless Devices & Services, Mobility Management, Telecom Expense Management, Leader, Maximizing Engagement, Interaction Improvements, Complex Issue Tracking and Resolution, Strong Communicator, Enhance Business Value Propositions, Multi Channel Support Strategies, Customer Experience Principles, Continuous Improvement, Closed Feedback Loop, Customer Experience Strategy, Design, & Delivery, Cross Functional Management