Description
My objective is to succeed, thrive and grow in a fast-paced environment while utilizing my interpersonal and organizational skills, knowledge, and education to positively impact the company. I am capable of providing a full range of support services and always strive to deliver work product which far exceeds expectations. Professional Experience in USA Teleperformance - Boca Raton, FL (Temporary Assignment) Echat - Agent - March 20th, 2017 - June 26th, 2017 A worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers (www.teleperformance.com) * Provide customer care (domestic and international), technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. Ajilon Professional Staffing (3 Temporary Assignments) SLB Insurance Group - Accounting clerk, January 2017 - February 2017 Company dedicated to distribute insurance products to retail agents with no access to premier markets (www.slbig.com) * Vendor and Company payables, input information in AMS * Statement balance and checks submittal to banks (different divisions) * Post checks in AMS register * Mail review, scan and distribution * Clear paid invoices in OnBase * Review policies are complete, scan them and mail them out * In charge of Certificate of Service recording * Check cancellations and re-instatement policies ins AMS and OnBase * Check endorsements and distribute to the assigned customer service representative (Broker) Hamilton Group Funding, Inc - Post-Closing Department Assistant, December 2016 - January 2017 National mortgage company lending firm (www.hgfloans.com) * Review that incoming post-closing packages are complete * Make copies of the Note and the Mortgage of each package, create and "Allonge" and "US transmittal letters and mail them out to the different warehouses * Register packages interim funding ID and also register them in MERS using EnCompass * Create "Insurance Transfer letters" and "Transfer of Servicing Letters" via MERS Special America's BBQ, Inc. - Administrative Assistant/Bookkeeper, November 2016 - December 2016 Inspected meat processing plant specializing in the manufacture of pork sausages (www.mrtangosausages.com) * Create purchase and sales orders * Cross-check packing slip and product lot number (inventory) * Create customer invoices * Pay vendor bills * Receipt of customer payments * Cross-check driver's route verification slip with delivery ticket Ginnis & Krathen P.A. - Fort Lauderdale, FL Paralegal, December 2015 - April 2016 (Temp) Personal injury and wrongful death liability litigation law firm (www.ginniskrathenlaw.com) * Legal assistance on recovering client's compensation for their losses while negotiating their bills and liens after pre-litigation. * Preparation of closing documents, including checks to providers and lien holders * Client's assistance thru the closing process until the case gets finalized.
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