A VP level leadership opportunity with an organization to solve business problems (large or small) by placing the customer at the center of the decision process. Success achieved through relationship building, collaboration, business data and Lean Six Sigma-DMAIC processes. Looking to achieve significant results in either sales, cusotmer loyalty, or expense reduction.

Highlights:

Companies I like:

Amazon, Cintas, Fifth Third

• Black belt
• Business Intelligence
• Business Management
• Call Center
• Complaints
• Customer Relationship Management
• Desktop Computer
• Email
• Fraud
• management
• customer service
• leadership
• strategic planning
• Lean
• customer experience
• training
• sales
• process improvement
• visionary