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Online Resumes with "Customer Satisfaction Ratings "
Team Leader and Field Engineer - 20 Years of Experience - Birmingham, AL
CAREER SUMMARY: Developed and Implemented field service program for major account resulting In vendor awards from Defense Department and employee of the year at Networking Technologies and Support. Helped develop updated parts logistics policies to maximize employee utilization and decrease parts handling costs. Applied and taught customer service fundamentals to technicians resulting In greater customer satisfaction ratings.
Tags for this Online Resume: Defense, Management, Account Management, Networking, Logistics, Sales, IBM, PCS, Personal Conferencing Specification (PCS), Cisco, hardware, Servers, Workstations, Printers, it jobs, Customer service, Mentoring, Training
Manager - 17 Years of Experience - Near 14568
Summary Outstanding manager, adept at developing customer relationships, looking for an opportunity to bring exceptional team building skills to a management position in a vibrant customer service department. Accomplishments Worked to improve employee engagement program at the department and division level. Worked with my leadership team to improve customer satisfaction ratings and survey response rate. Maintained people ca...
Tags for this Online Resume: Help Desk, Management, Quality, Quality Assurance, Quality of Service, Customer Service, Itil, Leadership, Surveys, it jobs,rochester, call center manager
National Sales / Operations Manager 25 years
PROFESSIONAL SUMMARY * Over twenty-five years of experience and success in sales, management and operations in the transportation and logistics industries. A proven leader in all aspects of LTL operations and sales. Proven leader assigned key opportunities that result in on-going, measurable results for the business consistently offered opportunities to impact growth, revenue and profits through new market expansion and/or ...
Tags for this Online Resume: Retail, Sales, Logistics, Management, Planning, Surveys, Training, Transportation, management
Cruise Ship Staff - 20 Years of Experience - Near 65810
PROFESSIONAL SUMMARY * Over twenty-five years of experience and success in sales, management and operations in the transportation and logistics industries. Experience and in-depth knowledge in all aspects of LTL, TL, Intermodal, and small pack processes. Proven leader assigned key opportunities that result in on-going, measurable results for the business consistently offered opportunities to impact growth, revenue and profi...
Tags for this Online Resume: Retail, Sales, Training, Logistics, Management, Planning, Surveys, Transportation
Operations Manager
Key Qualifications * Commitment Leadership Integrity * Global Services Director with 15+ years of management experience in multiple call center and operations settings. Skill Highlights * Senior Leadership, Communication, Client Relationship, Account Management, SaaS Support and Implementation, Project Management, Recruiting, Training and Development * P&L Management, Data Analysis, Metrics and Reporting, Call Center Leader...
Tags for this Online Resume: Training, Support, Call Center, Documentation, Management, Recruiting, Test, Training Documentation, Consulting, Account Management
Construction Trade Worker Manager - 20 Years of Experience - Near 91763
SUMMARY OF QUALIFICATIONS * Three decades of Hands-On experience in high-demand and challenging technical fields from marketing' concept (VoM) and customers' inception (VoC), product proposals, contract review (business and finance law), negotiation and awarding through statement of work (SOW). * Knowledge in Construction (ground up), Retrofitting (seismic), Tenant Improvement (TI), Property Condition Assessments (PCA) and ...
Tags for this Online Resume: Value Engineering, Corrective Actions, Engineering, Support, Technical Support, Test, Business Development, Financial Industry, ISO, Management
Project & Resource Manager - 20 Years of Experience - Near 92688
Career Highlights - Pharmaceutical Projects 1999 - 2000 Resolved problem with pharmaceutical customer batch report server hardware through efforts of key skilled resources. Engaged product engineering, technical support and system engineering personnel in collaboration to determine the source of the problem. Ensured that customer was able to continue with producing pharmaceutical batches with accurate batch reporting of pro...
Tags for this Online Resume: Management, Project Scheduling, Accounting Principles, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Resource Management, Cost Containment, Budget Development, Schedule Performance, Key Account Relationships, Contract Negotiations, Scope Definition, Project Management, Business Process Improvement, project manager
Project Manager - 14 Years of Experience
SUMMARY Resourceful seasoned Healthcare Project Manager and Senior Business Consultant/Analyst with exceptional people skills and fourteen years of experience planning, developing and implementing multiple small to large complex projects at one of the nation's largest Healthcare Organizations. ACCOMPLISHMENTS Reduced annual operating costs by $20,000 by implementing Lean Process principles. Saved de Brito Professional Medic...
Tags for this Online Resume: ADA, Ada Programming Language, Associate of the Conference of Consulting Actuaries, Billing, Budgeting, Business Operations, Cadence, Cms, Construction, Hardware/Systems
Marketing
SUMMARY Seasoned marketing professional with a comprehensive background managing highly effective communication campaigns that supported key sales, marketing and stakeholder engagement objectives. Currently seeking full time employment as a Marketing Manager for an innovative, growth-oriented company that could benefit from my extensive background and experience. KEY ACCOMPLISHMENTS Oversaw large training and development co...
Tags for this Online Resume: Email, Facebook, Marketing Management, Publishing, Account Manager, Advertising, Advertising Design, Budgeting, Imaging, Messaging
Successful multi-unit manager in Foodservice industry.
To use my extensive experience to contribute to making an organization and it's people succeed in a demanding business environment.
Ideal Companies: Wendy's, McDonald's - major chains or strong up and coming service related businesses.
Tags for this Online Resume: Planning, Coaching, Management, Performance Management, Operations
Motivated and driven to support a well organized team.
Quality-driven leader with ten years of experience managing teams in aircraft maintenance, repair/overhaul, and scheduling. Seeking a Managerial role in a technical field. History of superb troubleshooting and project time management. Skilled in navigating through technical publications while educating other team members of aircraft maintenance techniques and procedures. Hands-on practitioner that focusses on dependability ...
Ideal Companies: Boeing, Pratt and Whitney, Lockheed Martin, Amazon
Tags for this Online Resume: Bottom-Line Focused, Customer Relations., Industry / Domain Expertise, Leadership Vision / Influencing
Project Manager, Multi Industry - 17 Years of Experience
Highly experienced, cross-functional leader in project and operations management. Over 15 years of proven results in exceeding goals and building operational efficiency through process improvement, team training, and comprehensive project management. Adept in business data analysis, producing dashboards to monitor key operational metrics, as well as translating complex data in reports and presentation to senior leadership t...
Ideal Companies: Envision, Instacart, Visa, Major Banking Institutions,
Tags for this Online Resume: Sales, Underwriting, Consulting, Equity, Mortgage Loans, Diversity, Distribution, Real Estate, Support, Product/Project Management, Strategic Planning / Site-Level Strategies, Large Data Analysis, Process Documentation, IT Software Conversion UAT, Agile / Waterfall Lean Methodologies, New Business Development, Prioritizing / Multi-Tasking, Brand Management, Consultative / Solution Selling, object Budgeting, Process Improvement, Technical Skills, Logistics & Supply Chain, Relationship Management, Team Building / Leadership, Documentation Skills, Marketing / Event Planning
