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Online Resumes with "CSAT"



Team Leader - 14 Years of Experience - Near 22963

Henry Walters has over thirty years of digital instrumentation and control system maintenance and system engineering experience at several Nuclear Power Plants. Knowledgeable in various network monitoring and management devices and technologies. Henry is a Certified Information Systems Security Professional-Information Systems Security Management Professional (CISSP-ISSMP) and has spent the last seven years gaining Nuclear ...

Tags for this Online Resume: Cyber, Cyber Security, Security, Training, Assessments, Disaster Recovery, Management, Engineering, Local Area Network, PCS

Manager - 20 Years of Experience - Near 95014

Summary * Lead Enterprise Architect * Digital Transformation & Transition Architect * Business Requirements Head * Solution/Integration/Data - Architect * Business Analyst * Development Lead / Developer Focus Areas * Transformational Programs * Business, Integration & Enterprise Architecture * Global IT Outsourcing / Transition IT Strategy & Governance * ADM & Managed Services Delivery Significant International Multisite ( ...

Tags for this Online Resume: Nortel, Outsourcing, Data Management, Management, POS, Unified Modelling Language, Architect, ATG, BEA Tuxedo, BEA WebLogic

Manager - 15 Years of Experience - Near 66221

AREAS OF EXPERTISE * IT Strategy Aligned with Business Imperatives * Strategic Business Partner and Consensus Builder * Tenacious Change Agent * SaaS Development Mgmt * Agile / Scrum Practices * Technology Architecture Transformation * M&A Integration * Security and Quality * ITIL Operational Modeling * Organizational Development * Process Improvement and Cost Containment ACCOMPLISHMENTS * Created Corporate PMO providing st...

Tags for this Online Resume: ROI, Information Technology, Medical, Medical Affairs, Product Development, Quality, Quality Assurance, Java Programming Language, Management, SAP, agile

Network Installer

PROFESSIONAL SUMMARY While at EMC2, I maintained a TS/SCI with Polygraph Government Clearance. Provided primary support for Enterprise accounts such as USAA, HEB Groceries and Capital Group (American Funds), Microsoft. I supported Military Installations and Federal Government sites in the San Antonio Area. Used UNIX/Linux for diagnostic purposes. Performed hardware implementations, as well as code and firmware upgrades. Con...

Tags for this Online Resume: Support, HDS, Hardware/Systems, Management, Communications, Documentation, EMC, Firmware, Coding, Distribution, it jobs, linux

Featured Profile

Managing Director - 15 Years of Experience - Near 94086

Management Consulting and Operations Leader with a proven track record in improving the effectiveness of global operations with a focus on driving world class consumer experience. Led large global teams to deliver on transforming processes, products, tools and operations using innovating and leading-edge business practices. Recognized as a leader in risk review operations for software and platform clients with regular contr...

Ideal Companies: Google, Facebook, Amazon, Apple, NetApp, Intuit

Tags for this Online Resume: Risk Management, Operations, Global Teams, P&L Management, Account Strategy Development, Management Consulting, Risk Review Operations, Customer Lifecycle Management, Support Strategy Execution, Technology Industry Experience, Supply Chain Management, Client Relationship Management, Client Account Management

Director - 20 Years of Experience - Near 22556

Executive role (VP, CIO or Executive Director) managing multiple global outsourced IT services, or manage the entire Internal IT organization. Divisional Unit Head- Managing multiple IT outsourced service delivery and support, large accounts. Accountable for assurance of operational excellence in service delivery execution and CSAT to achieve Customer�s annual business and IT objectives. Be the CTO/CIO technology strategis...

Tags for this Online Resume: Operation Services Delivery, Infrastructure Services, Global Infrastructure Delivery, Strategic and Tactical, Business Development, Data Center Call Centers Management, Shared and Managed Services , ITIL, PCI, Virtual, Cloud, Global, Account, Client, Delivery, Services, support, Profit, loss, IT, information technology, infrastructure, application, Help desk, Managed Services, Shared Services, Contract management, SLA, OLA, KPI, resource management, Data Center, ITIL, global, Client, Service Delivery, Service Support, Service provider, Profit, Infrastructure service support, application service support, ITIL, Shared Services, Managed Services, Contract Management, SLA, OLA, Director of Services, DIrector of service delivery, VP of Service Delivery, outsource, Support Center

Marketing - 3 Years of Experience - Near 01109

Continue in a leadership position

Tags for this Online Resume: Coordinator, Sales, Marketing, Community Outreach, Management, Director, Services, Commissions, Documentation, HIV, Referrals, Computer Aided Software Engineering, Marketing Management, Communication Skills, sales, marketing, case manager

Quality Manager - 18 Years of Experience

Professional Summary * A Seasoned Quality Professional over 18 years experience in Quality System Management Process Reengineering, Process Improvements, Auditing and Compliance, Lean Six Sigma, Project Management and Transaction Monitoring * Certified Six Sigma Master Black Belt, Six Sigma and Lean Practitioner from Whirlpool Corporation, spearheaded Six Sigma Black/Green Belt projects and successfully deployed Lean Six Si...

Tags for this Online Resume: Management, Quality Assurance, Root Cause Analysis, Test, Documentation, ISO 9001, Training, Integrate, Six Sigma Quality, Voice

Director

SUMMARY OF QUALIFICATIONS * Strong Analytical and problem solving skills. Highly self motivated. Experienced Mentor. Leader. * Excellent team player, enjoy working or leading group projects and taking part in company events. * Detail oriented and enjoy working in challenging fast paced environments. * Able to read and compile performance metrics reports. P & L Responsibilities. * Extensive management experience and knowledg...

Tags for this Online Resume: Metrics, Management, Sales, Inter-Tel, Inventory, Process Improvements, Product Development, Scheduling, ACD, Automatic Call Distribution

Information Technology Manager - 14 Years of Experience - Near 04526

Summary of Qualifications: * Motivated by the desire to make a difference in the business, to work with a highly talented set of peers, and promote client success * Outstanding work ethic high sense of urgency to resolve issues quickly and efficiently * Able to articulate issues, build consensus around recommendations, and define next steps * A high sense of responsibility to customers, business partners, colleagues to "do ...

Tags for this Online Resume: Infrastructure, Servers, Sms, HP, Microsoft SMS, Networking, Program Manager, Project Management, Project Manager, SAP

Director-VP Engineering-Operations

CAREER SUMMARY Multifaceted senior operating management professional with broad and deep experience across multiple areas of manufacturing, distribution, internet/information technology and consulting. Results oriented leader and contributor with extensive qualifications in the phases of program and project life cycles gained through operational and consulting roles with major US and Japanese companies. Driven by continuous...

Tags for this Online Resume: Electronics, Inventory, Logistics, 3PL, Laptop Computer, Manufacturing, Purchasing, Consumer Electronics, Audit, Consulting

Senior Vice President - 20 Years of Experience - Near 01890

Head of Services | Chief Customer Officer GLOBAL SERVICES EXECUTIVE with 20+ years of experience shaping the enterprise strategy and directing the execution of value optimization programs for SMB businesses and large Fortune 500 corporations in the areas of managed services, SaaS/Cloud services, professional services, training and support services. TRANSFORMATION LEADER & CHANGE CATALYST with a proven history leading turnar...

Tags for this Online Resume: AVAYA, Logistics, Management, Integrate, Account Management, Call Center, Global Support, P&L, Process Improvement, SVP Services, Coud