Description
Professional Summary * A Seasoned Quality Professional over 18 years experience in Quality System Management Process Reengineering, Process Improvements, Auditing and Compliance, Lean Six Sigma, Project Management and Transaction Monitoring * Certified Six Sigma Master Black Belt, Six Sigma and Lean Practitioner from Whirlpool Corporation, spearheaded Six Sigma Black/Green Belt projects and successfully deployed Lean Six Sigma both in Manufacturing and Service domain * Mentored/Managed high impact Projects impacting Customer Experience/Quality/Metric/Cost /Productivity/CSAT, both in Manufacturing and Service domain. * Certified Lead Auditor ISO 9001. Deployed QMS Framework ISO 9001, TL 9000. Trained assessor for Malcom Baldrige Business Excellence framework. * Experience in Training/driving Quality Culture using 7 QC Tools, Six Sigma, QCC, Kaizen, Ideation, Knowledge Management. * Diverse industry experience - Manufacturing, Telecom, Insurance, BPO "http://www.google.co.in/url*url=http://www.emeraldinsight.com/journals.htm*articleid=1603048&rct=j&frm=1&q=&esrc=s&sa=U&ei=NhLEU4PBIsuWuASEyIKQAg&ved=0CBcQ9QEwAQ&usg=AFQjCNGQftuJWFUB874Kd9i3aO_ScAjzSg" "http://www.google.com/imgres*imgurl=http://www.canoga.com/wp-content/uploads/2010/05/tl9000.jpg&imgrefurl=http://www.canoga.com/about/standards-and-certification/tl-9000-certification/&usg=__4Zt4n0jkgCVrnp5mfSS89igmluY=&h=287&w=304&sz=15&hl=en&start=1&zoom=1&tbnid=2_-s2KTxRjKU5 M:&tbnh=110&tbnw=116&ei=YSf2UMjfF4mzrAes-IC4Cw&prev=/search*q=tl+9000&hl=en&sa=X&tbo=d&rlz=1T4MERD_enIN502IN502&biw=1024&bih=554&tbm=isch&itbs=1" "http://www.google.co.in/imgres*imgurl=http://www.iso9000quality.com/images/logo_title.jpg&imgrefurl=http://www.iso9000quality.com/&usg=__IeFCU6KC5eRGMjqdStA1LwRUJ0E=&h=168&w=712&sz=26&hl=en&start=13&zoom=1&tbnid=a7WHqNH7cENMpM:&tbnh=33&tbnw=140&ei=oaTrULfPJ8bMkgW98oGgDA&prev=/search*q=iso+9000+logo&um=1&hl=en&tbo=d&qscrl=1&rlz=1T4MERD_enIN502IN502&biw=1024&bih=554&tbm=isch&um=1&itbs=1" "http://www.google.co.in/imgres*imgurl=http://www.hca-leadership.com/images/Lean6_logo_small.png&imgrefurl=http://www.hca-leadership.com/lean6sigma.aspx&usg=__cLM0T8JDGDc5x3QUEE0h0tQ6_68=&h=249&w=250&sz=21&hl=en&start=7&zoom=1&tbnid=ExraqV6H5ntwTM:&tbnh=111&tbnw=111&ei=NqPrUJXDHI2ElAXPxoEQ&prev=/search*q=lean+six+sigma+logo&um=1&hl=en&tbo=d&qscrl=1&rlz=1T4MERD_enIN502IN502&biw=1024&bih=554&tbm=isch&um=1&itbs=1" and Work Experience *
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