We couldn't find the Online Resume you're looking for.
Description
Head of Services | Chief Customer Officer GLOBAL SERVICES EXECUTIVE with 20+ years of experience shaping the enterprise strategy and directing the execution of value optimization programs for SMB businesses and large Fortune 500 corporations in the areas of managed services, SaaS/Cloud services, professional services, training and support services. TRANSFORMATION LEADER & CHANGE CATALYST with a proven history leading turnarounds, business reorganizations, and global service model revamps to fuel revenue growth, customer loyalty, Net Promoter Score (NPS) and customer satisfaction (CSAT) ratings, operational metrics (KPIs), and gross margin.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Ceo Advisor Managing Partner Svp Of Global Services | 1/2016 - Present |
| Diebold Inc. | Senior Vice President, Global Services | 1/2014 - 1/2015 |
| Gxs Inc. | Senior Vice President, Global Support Services | 1/2012 - 1/2014 |
| Sanmina Sci | President, Sanmina Global Services (Sgs) | 1/2011 - 1/2011 |
| Avaya Inc. | Gm & Vp, Global Support & Technical Services Services Delivery | 1/2005 - 1/2011 |
| Oracle Corporation | Senior Director, Global Support Services Applications Strategy | 1/1998 - 1/2005 |
Accomplishments
Highlights:
Keywords
