CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "BPO "

Customer Service Manager - 20 Years of Experience - Near 78664

Summary Experienced Contact Center Leader! Vast experience in all aspect of a successful contact center operation. Proven experience in process and performance improvement in single to multi-site and international operations. Skills include: * Customer service leadership * Program management * Account management * Experience engineering * Strategic planning * Team building and motivation * Customer Satisfaction/NPS * Contac...

Tags for this Online Resume: Contact Center, Operations, Brand experience, Customer Service, Technical Support, Productivity, Process improvement, Training and Development, Quality Assurance, Leadership Development, NPS, cost reduction, call center, customer service, sales

Customer Service Manager - 20 Years of Experience - Near 60605

I am an Operations Professional with extensive experience in customer service, client relations, insourcing, outsourcing, group and consumer health programs and other benefit plans. Solid implementation and continuous improvement experience. Lean Six Sigma Green Belt Certified.

Tags for this Online Resume: Call Center, Lean Six Sigma, Defined Benefits, Process Improvement, Health Care Industry, Benefit Plans, Quality, Business Requirements, AT&T, Benefits, Outsourcing

Software Sales Representative - 20 Years of Experience - Near 32034

SUMMARY Successful sales management and marketing professional with substantial start-up and new business development experience, over twenty-five years national healthcare experience serving top corporate clients, expertise in enterprise managed care information services and software, SaaS, EDI, outsourcing services (ITO, BPO, ITIS), business consulting services, Patient engagement and wellness, Plan Benefit Management, va...

Tags for this Online Resume: Consulting, Outsourcing, Health Care Industry, Services, Business Development, EDI, Electronic Data Interchange, Insurance, New Business Development, Sungard

Corporate Recruiter

Career Summary * A competent professional with 11+ years of rich cross-cultural experience in various functional aspects of Human Resources like Business Partnering, Manpower Planning, Talent Acquisition and Talent Management * Cross-functional experience has enabled me to overcome functional barriers and to view problems from multiple perspectives and functional standpoints, fostering mutual respect and a partnership appro...

Tags for this Online Resume: Banking Industry, Database, Engineering, ER, Financial, Financial Services, HR, Human Resources, Information Technology, Management

Sales Manager - 20 Years of Experience - Near 75025

Tags for this Online Resume: Outsourcing, Business Development, Business Development Manager, HP, Infrastructure, Management, ROI, Sales, Benefits, Business Intelligence

Director

AREAS OF EXPERTISE * Contact Center Management * QBR Preparation * BPO experience * Multi-site experience * Staffing and Resource Management * Performance Management (KPIs, SLAs)

Tags for this Online Resume: Call Center, Retention, Billing, Operating Systems, Sales, Firepond Concierge, Management, Oracle Parallel Server, Resource Management, Voice

Financial Manager, Branch or Department

Professional Summary: * Overall 10 years of experience in the Financial Services as Analytics and Reporting. * Formulating strategic and long-term business plans and leading end to end management operations with profit centered aptitude, while implementing effective systems and processes to drive budgetary discipline. * Extensive experience in optimizing business operations, managing a wide range of financial, operational, ...

Tags for this Online Resume: Accounting, Alternative Investments, Derivatives, Emerging Markets, Equity, Fixed Income, WM, Management, Financial, Financial Industry

Business Analyst

Profile Motivated and experienced professional with a Bachelor in Arts and a major in Pre-Law, which has worked in the Business Process Outsourcing (BPO) industry with Global Fortune 500 clients for more than 8 years combined. Loves challenges, maintains a positive attitude under pressure and is not afraid of new technologies or changing work environments. Has a strong understanding about cultural differences as a result of...

Tags for this Online Resume: Customer Relationship Management, Business Requirements, Retail, Sales, Triage, Training, ROI, AVAYA, Billing, broadband

Financial Analyst

SUMMARY: * 5+ years of experience in Finance and Accounting as Financial analyst, fund accounting, reconciliation, accounts payable and receivable. * Knowledge of capital and derivative market * Hands on experience on SAP-FICO platform as 'end user'

Tags for this Online Resume: Financial Industry, Accounting, Audit, Automation, Documentation, Fund Accounting, Hedge Fund, Quality, Quality Assurance, Quality Control

Sales Manager - 20 Years of Experience - Near 77375

Tags for this Online Resume: e-Commerce, Software, Integrate, Distribution, Sales, Sales Increase, Security, Security Systems, ROI, Wireless

Help Desk Specialist

Tags for this Online Resume: Local Area Network, Microsoft SQL Server, MySQL Database, Networking, Operating Systems, Oracle PL/SQL Programming language, Research, Structured Query Language, Visual Basic, Voice