Description
I am an Operations Professional with extensive experience in customer service, client relations, insourcing, outsourcing, group and consumer health programs and other benefit plans. Solid implementation and continuous improvement experience. Lean Six Sigma Green Belt Certified.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Family Health Network | Director, Member Services | 1/2016 - 1/2016 |
| Illini Care Health | Director, Enrollment | 1/2014 - 1/2016 |
| Blue Cross Blue Shield | National Leader Sr. Operations Manager, Member Services Dept | 1/2008 - 1/2013 |
| (Hallmark Services Corp) | Director Of Benefit Services | 1/2008 - 1/2011 |
| Aon Consulting Inc. | Benefit Processing Outsourcing (Bpo) Third Party Administrator Operations Project Manager Operations Manager | 1/2004 - 1/2008 |
| Actuarial Science Associates (Asa) | Defined Benefits Third Party Administrator Director | 1/1998 - 1/2004 |
| Mercer Corporation | Team Leader | 1/1994 - 1/1998 |
Accomplishments
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