Help Desk Specialist Career Research and Resources
Staples
Dealt with customers to meet and exceed their needs as expected from a sales professional. Demonstrated the ability to learn about products being sold. Worked in a team environment to get all tasks done proficently.
Avg. Salary: $40,000 · Company Rank: Not Available
Forino Company
Learned a new trade in a timely fashion for the company to make deadlines. Functioned well in an environment that encouraged teamwork. Learned to use all equipment for the required job.
Avg. Salary: $40,000 · Company Rank: Not Available
Natural Touch Landscape
Performed Landscape duties for homes and small businesses. Tasks included landscaping, hardscaping and tree removal.
Avg. Salary: $40,000 · Company Rank: Not Available
Hewlett Packard
Work with cusomters and onsite engineers to help troubleshoot enterprise,itanium systems.
Avg. Salary: $0 · Company Rank: Not Available
Us Tsubaki
Provided technical support for the production division of the manufacturing facility. Responsible for the repair and maintenance of printers, monitors, scanners and hardware. Provided assistance at the in-house helpdesk providing technical support by phone and in person to the facilities staff. Responsible for loading new software and systems on existing equipment. Tested systems to ensure the elimination of bug...
Avg. Salary: $0 · Company Rank: Not Available
PC Warehouse
Repairing desktop computers. Getting rid of viruses and malware.
Avg. Salary: $0 · Company Rank: Not Available
Holland America Line Inc.
Provided remote and onsite desktop computer support on Dell/Windows XP workstations. Supported hardware setup using Norton Ghost across a Windows 2000 server network. Provided install and support for Oracle 7.3, ADI, 8.1.7, and 10.1G dependent applications Provided support for MS Office 2003 Used Active Directory to reset account passwords, add / move PCs in to specific managed Object User Groups, and add users to specific ...
Avg. Salary: $55,000 · Company Rank: Not Available
PATH
* They changed only my title from Help Desk Manager to Computer Support Lead while I was there and not the pay or grade. •Implemented the organization’s first Help Desk tracking system. (Intuit’s Track-It!) •Set and Documented Standards, customer service and quality assurance procedures including communications. •Devised customer satisfaction surveys and technician visit cards. •Managed the budget for Computer Support. •...
Avg. Salary: $55,000 · Company Rank: Not Available
Holland America Line - Westours Inc.
•Performed all desktop support related tasks in previous positions. •Submitted employee performance appraisals on a biannual basis. •Reviewed and initialed evaluation and recommendation request forms for new computer equipment based on department need. •Worked with vendors and purchasing department to control costs on new and upgraded equipment. •Coordinated the company-wide upgrade of about 1000 users from CC Mail to Outl...
Avg. Salary: $55,000 · Company Rank: Not Available
Holland America Line - Westours Inc.
•Provided Windows 95 and NT 4 Server/Workstation and Novell IntraNetware 4.11 support setting up users/print servers. •Configured TCPIP, Web browsers and Terminal emulation software including Telnet and Extra. •Supported hardware setup using Norton Ghost across the network. •Helped manager coordinate company-wide upgrade from Lotus Suite to Office 97. •Was senior micro analyst supporting 1000 computers at corporate offi...
Avg. Salary: $55,000 · Company Rank: Not Available
