Help Desk Specialist Career Research and Resources
KPMG
Assisted users with the installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software. Responsible for maintaining a network infrastructure, consulting with users to determine needs and troubleshoot issues, configured and maintained printers on a 500 node network. Planned and executed network maintenance activities as well as proactively monitoring the KPMG infrastruc...
Avg. Salary: $50,000 · Company Rank: Not Available
ABCUSD
Responsibilities included administrating a network infrastructure with Cisco routers and switches, supporting a fast-paced 24x7 enterprise environment with mission critical back- up systems. Additional responsibilities included implementation and testing of network related activities with multiple vendors and troubleshooting to ensure optimal system performance.
Avg. Salary: $50,000 · Company Rank: Not Available
MetLife
Procedural documents, liaison between business & IT, oversight & reporting for small projects within the company, worked with Lotus Notes admin (creation of distribution lists & groups). Created Business Requirements documents, and performed UAT (User Acceptance Testing).
Avg. Salary: $50,000 · Company Rank: Not Available
PDS Technical Services
Setup and monitored touchscreen elections equipment for Murray County, GA. Transmitted official election returns to Secretary of State GA.
Avg. Salary: $50,000 · Company Rank: Not Available
Kelly IT Services
Provided hands-on & phone PC support for on-site and remote employees (hardware, software, network, printers)
Avg. Salary: $50,000 · Company Rank: Not Available
TEK Systems
Part of team for hardware & software (Lotus Notes to MS Outlook) migration for 800 users (Home Depot)
Avg. Salary: $50,000 · Company Rank: Not Available
MSI Consulting
Provided hands-on PC & Mac support for employees (hardware, software, network, printers)
Avg. Salary: $50,000 · Company Rank: Not Available
PC Help Services
Provided hands-on & phone PC & Mac support for employees (hardware, software, network, printers)
Avg. Salary: $50,000 · Company Rank: Not Available
CDI Corporation
Created and maintained technical documentation (printed and online) for mainframe sales add-on (CMMouse).
Avg. Salary: $50,000 · Company Rank: Not Available
Olympus Computer Services
Door to Door selling, networking in the community and chamber, creating and implementing a marketing plan, computer repair, hiring and training contractors, drafted policies and procedures, rendered follow-up surveys to customers
Avg. Salary: $40,000 · Company Rank: Not Available
