Help Desk Specialist Career Research and Resources
Parasoft Corporation
troubleshot computer problems, moved computers and equiptment, troubleshot network issues, planned server moves,
Avg. Salary: $40,000 · Company Rank: Not Available
S&A Computer Services
troubleshot computer problems, problem solved software issues, assisted users remotely
Avg. Salary: $40,000 · Company Rank: Not Available
Irvine Technology
Troubleshot computer issues, installed asset software on computers
Avg. Salary: $40,000 · Company Rank: Not Available
Parasoft Corporation
Troubleshot computer problems, and network issues
Avg. Salary: $40,000 · Company Rank: Not Available
Siemens
Troubleshot computer problems, moved computers, re-installed and upgraded operating systems
Avg. Salary: $40,000 · Company Rank: Not Available
Infozen, Inc.
• Supervised 24+ TIER I network shift personnel at two separate government sites • Managed and directed staff to provide 24 x 7 network monitoring of a Production environment • Trained Staff and informed them of all government procedures and regulations • Gathered Customer information and wrote Statement of Work/Requirements • Wrote and Documented all policies and procedures
Avg. Salary: $110,000 · Company Rank: Not Available
TWD & Associates
• `Managed team of 30+ contractors performing Operations and Maintenance work for the Department of Homeland Security in the District of Columbia • `Responsible for overall O&M duties and supervising 4 teams responsible for VTC, Help Desk, NOC, and Avaya PBX operations •`Oversaw support personnel who were responsible for the Top Secret LAN and the unclassified LAN on Microsoft XP and Microsoft Server 2003 • `Managed projec...
Avg. Salary: $110,000 · Company Rank: Not Available
U.S. Department of State
Manage all information related programs at various U.S embassies I was assigned to over my 32 year career. Supervise both American and non-American systems personnel, mail room, and telephone operators. Operate telecommunication networks and provide help desk supervision. Oversee all LANs and Networks.
Avg. Salary: $110,000 · Company Rank: Not Available
Xactimed Inc
Perform basic to advanced troubleshooting level troubleshooting of business applications in response to end-user reported problems. Document technical aspects of modifying application and/or database. Create custom bridge routine in VB script and C# to manipulate health care claims. Support application and assist client in creating user/group account, connection and password reset.
Avg. Salary: $65,000 · Company Rank: Not Available
Medassets
Develop application, interface design, and support in a client-server environment in .NET 2.0. Design, coding, testing, debugging and install business applications for assigned area. Formulate functional and technical specification based upon operational needs of assigned business unit. Document technical aspects of application and/or database when created. Collaborate with business unit(s), other technology areas and ...
Avg. Salary: $65,000 · Company Rank: Not Available
