Help Desk Specialist Career Research and Resources
Compaq Computer Corp
Evaluated new technology of telecom and network SW/ HW solutions to integrate with new computers. Provide initial set-up, verification, and technician training on operation and troubleshooting of multiple products under testing. Assisted Engineers with technical problem evaluation and test analysis. Reviewed test plans and results from vendors to verify product quality and test coverage.
Avg. Salary: $75,000 · Company Rank: Not Available
Baylor College of Medicine
Support staff and student with lab computers, network, server, systems updates
Avg. Salary: $75,000 · Company Rank: Not Available
Software Support Inc.
Call Center Customer Service Representative
Avg. Salary: $75,000 · Company Rank: Not Available
Swift Tech Inc
Help Desk, helped customers through remote access, computer repair
Avg. Salary: $45,000 · Company Rank: 5.0 out of 5
Crest Beverage Company
Call center for customers. Maintain and troubleshoot draft beer systems
Avg. Salary: $45,000 · Company Rank: Not Available
Mesa Distributing Co.
Call center. Maintained and troubleshoot beer draft systems for events and venues and throughout San Diego County
Avg. Salary: $45,000 · Company Rank: Not Available
United States Air Force
Firefighter, 911 operator
Avg. Salary: $45,000 · Company Rank: Not Available
Southern Company Services
Training Coordinator for the Dispatch Center. Helped create a handbook for all incoming new dispatchers. Worked all shifts to gain the knowledge necessary to train for those shifts. Client Service Specialist. Preformed desktop support as was as Analyses for various groups within the Alabama Power building. Also responsible for the Strom Center in a support role when activated
Avg. Salary: $50,000 · Company Rank: Not Available
Custom Computer Solutions
Worked at client sites in the greater Birmingham metropolitan area. Preformed all aspects of system integration, installation, troubleshooting and training. Assisted with the analysis and design of custom software; plus installed and trained on most commonly used office products.
Avg. Salary: $50,000 · Company Rank: Not Available
Image Business System
Provided all aspects of support to a wide variety of clients running both standalone and networked systems. Installed a wide range of networks from small peer to peer networks to Large NT and Novell networks. This also included installations of POS systems for Grocery systems; maintenance on these devices was also included
Avg. Salary: $50,000 · Company Rank: Not Available
