Help Desk Specialist Career Research and Resources
Minnesota Army National Guard (E Company 1-194 Combined Arms Battalion)
Utilized multiple computer, radio and satellite systems to monitor mission progress and respond effectively when mission requirements dictated. Responsible for draft and submission of classified reports, personally conducted formal investigations into incidents and defended actions taken to complete the mission. Also responsible for design, setup and maintenance of all equipment to include: workstation computers, laptop c...
Avg. Salary: $32,500 · Company Rank: Not Available
Minnesota Army National Guard (C Company 682nd Engineer Battalion)
Utilized multiple computer and radio systems to monitor mission progress and reported all findings to platoon leadership. Responsible for submission of classified reports, setup and maintenance of all equipment to include: vehicle based computers, laptop computers, NIPRNET connections, GPS tracking solutions, radio equipment and vehicle based satellite transceivers. Key Achievements • Designed, administered and maint...
Avg. Salary: $32,500 · Company Rank: Not Available
The Hertz Corp.
Perform setup, configuration,testing and deployment of Servers, Desktops, Laptops, Printers, and PDA's Provide daily PC Application/Hardware/Network support to Excutive Management and 650 end users. Organize/Prioritize work load. Rebuild Desktop's and Laptop's requiring new hard drives.
Avg. Salary: $50,000 · Company Rank: Not Available
National Medical Care
Primary Point of Contact for all Network,Desktop,Laptop,and Printer Problems. Evaluating software, Making recommendations based on Organizational needs. Configured and Installed desktop's and printers used on the network.
Avg. Salary: $50,000 · Company Rank: Not Available
Devereux Foundation
Verify that system backup's are completed for 5 centers. Manage the daily work load and call assignments, review current inventory of assits and upgrade as needed, research new technologies that may pertain to our operation, cordinate with other departments to review their needs and find a resolution to meet them.
Avg. Salary: $55,000 · Company Rank: Not Available
Playtex Apparel
To answer calls from slaes staff in the field, provide resolutions to any issues they may have, mainly uploading software to their hand held device for inventoyr and purchasing.
Avg. Salary: $55,000 · Company Rank: Not Available
Banctek
Managed a 5 man team providing complete desktop and printer support to a major defense contractor. Ensutrd that inventory was matained to suport a 4 hour RTS. Completed all workorder tracking information, Assigned all work orders to approiate staff. Reported to management weekly the current status of all systems.
Avg. Salary: $55,000 · Company Rank: Not Available
Info systems
Was assigned calls and I traveled to users location and completed work assignments. Preformed prevenative maintenance when required.
Avg. Salary: $55,000 · Company Rank: Not Available
Siemens Service Corp Service. Morgan
New system deployment updated iIP Phones and all PDA software ,Outlook mail Bloomberg and allcontacts historyfiles.also used Active director to create new profiles and to add a client to different user groups on the network. Netware Services such as Wind build was used to reimage PCs and Norton 360 was used for network Security.Citrix was used for a software farm and to track incoming trouble tickets. All user are on a Win...
Avg. Salary: $37,500 · Company Rank: Not Available
- Getty Images
Active Skillfully administered MS-based environment consisting of Windows 2000 and 2003 Server, directory, VPN, Windows XP, MS Exchange, Outlook, and Internet Explorer; maintained system security through regular server backup, network patching, and virus software upgrades.
Avg. Salary: $37,500 · Company Rank: Not Available
