Help Desk Specialist Career Research and Resources
Electronic Arts
Met unique technical needs for EA’s development and art teams, providing hardware and software support for dual monitors, Dreamweaver, and AutoCAD. Played key team role in complete transfer of company operoration.
Avg. Salary: $37,500 · Company Rank: Not Available
Global Service Solutions
Delivered 2nd- and 3rd-level technical support for CompUSA PCs, Macs, PDAs, and printers; installed wireless networks and DHL shipping systems, and provided engineering expertise that drove commercial and corporate sales.
Avg. Salary: $37,500 · Company Rank: Not Available
- Toyota Motors
Maintained Windows, Lotus, PeopleSoft, servers, and local Web systems for Toyota’s Enterprise Services; completed training in PeopleSoft HR and Finance to provide informed phone support, aiding users in preparing personnel and travel reports, check requests, billing, and general ledger entries. Leveraged PVCS Bug Tracker to identify, monitor, resolve, and report on mainframe and NT server issues.
Avg. Salary: $37,500 · Company Rank: Not Available
WHN.COM, INC
Led 20-member Desktop & Administration support team of Technicians and Network, UNIX, and Oracle / SQL Database Administrators, managing daily support calls and coordinating workflow between UNIX and DBA groups. Directed processing of new computer requests; completed purchasing, set up software / network / email accounts and user access, and scheduled installations. Tracked IT assets and managed warranty service contracts, ...
Avg. Salary: $37,500 · Company Rank: Not Available
– SONY PICTURES
Spearheaded software / hardware and network support for several highly rated production companies; built PCs, installed and configured software packages and peripheral devices, established network connections with TCP / IP protocol, and assigned Internet access. Key Achievements: Provided software support for major television and film productions, including Mad About You, Jeopardy, Wheel of Fortune, The Mirror Has Two Fa...
Avg. Salary: $37,500 · Company Rank: Not Available
Vanstar
Computer and printer repair. Line printer high speed printer and color laser printer . also PC support
Avg. Salary: $37,500 · Company Rank: Not Available
Ashton - Tate
Maitain system 36 and as400 with twisted pair cable and pc support
Avg. Salary: $37,500 · Company Rank: Not Available
Unisys
• Responsibilities included installation of proprietary as well as third-party software, TCP/IP configuration, group policy updates, account management, imaging, data migration, batch file use, and deploying and joining new PC’s to domain, while documenting each step in the process • Provided troubleshooting and client support for newly installed PC’s
Avg. Salary: $40,000 · Company Rank: Not Available
Homestead Landscape
Managed a crew of five to ten people. Dealt with customers on a regular basis and handled all their needs. Organized work schedules for crews and applied time management to accomplish required tasks.
Avg. Salary: $40,000 · Company Rank: Not Available
The Reading Hospital and Medical Center
Completed all required tasks in an appropiate time period. Dealt with public in a professional manner on a regular basis. Demonstrated a strong understanding of all equipment used in the work place.
Avg. Salary: $40,000 · Company Rank: Not Available
