Help Desk Specialist Career Research and Resources

Concert Violinist and Music Teacher

Information Technology - Help Desk Specialist - Norwalk, CT

I did this full time through 2003 and part time afterwards. This was done while working for companies. I instructed students of all ages in Violin, Viola and Piano, and played in orchestras whenever possible. I prepared students for auditions, recitals and gave basic lessons

Avg. Salary: $0   ·    Company Rank: Not Available

Kapp Computer Consulting

Information Technology - Help Desk Specialist - Fairfield County, CT

*Setup web content filtering, virus and spyware checking through MxLogic *Installed and configured HP ML350 servers with Microsoft Server 2003 *Configured group policies, DNS and DHCP in Server 2000/2003 *Configured RAID 1, 5 and 10 on servers for data protection and recovery *Installed and setup Webroot SME security and McAfee Enterprise Antivirus *Installed and configured Webroot Spy Sweeper Corporate Edition *Installed ...

Avg. Salary: $0   ·    Company Rank: Not Available

Elizabeth Arden

Information Technology - Help Desk Specialist - Stamford, CT

*DameWare remote support of Elizabeth Arden staff in various locations *Used RIS to image IBM and Dell desktop and notebook computers *Configured Microsoft Outlook 2003 & 2007 to work with Microsoft Exchange *Configured ODBC for Microsoft Access databases *Installed and corrected issues with Ballun network adapters *Worked with Cisco routers and switches *Configured Bell AT&T of Canada and Verizon Wireless WAN cards *Confi...

Avg. Salary: $0   ·    Company Rank: Not Available

Dymo Corporation

Information Technology - Help Desk Specialist - Stamford, CT

*Fixed issues with DYMO label writer printers and handheld's *Used WebEx to remote in to MAC's and PC's to fix issues *Modified registry entries for ACT and QuickBooks *Worked with and modified MAC OSX 10.3.9 to 10.5.6 operating systems *Worked with Vista Home Premium and Business edition operating systems *Worked with Remedy as well as PeopleSoft CRM to resolve tickets

Avg. Salary: $0   ·    Company Rank: Not Available

Computer Technician

Information Technology - Help Desk Specialist - Fairfield County, CT

*Formatted Windows computers to install XP, Vista or Windows 7 Home and Professional Editions *Setup servers and desktops for automatic Microsoft updates, Virus scanning and Tape Backups using Symantec Backup Exec, McAfee Enterprise, Trend Micro or Symantec Endpoint *Designed group policies in Active Directory to manage employee documents *Setup Websense Web Content filtering software polices to monitor and manage employee ...

Avg. Salary: $0   ·    Company Rank: Not Available

Sentara Obici Hospital

Information Technology - Help Desk Specialist - Suffolk, VA

input orders for doctors; set-up transport for patients; answered telephone; admitted patients

Avg. Salary: $15,000   ·    Company Rank: Not Available

The Electronic Office

Information Technology - Help Desk Specialist - Newport News, VA

Established and operated a full-servie office support business providing secretarial, accounting, and graphics services to businesses and individuals ... Typeset resumes, newsletters, directories, forms, invitations, etc. ... typed letters, term papers, applications, finanical accountings for estates, bankruptcies, etc. ... used various software programs including Word, WordPerfect, PageMaker, and various accounting softwar...

Avg. Salary: $15,000   ·    Company Rank: Not Available

Hewlett Packard

Information Technology - Help Desk Specialist - Houston, TX

Provide IT Desktop Support for users at all levels of the organization. Experience with Desktops, Laptops, Printers, Copiers, Scanners, Networking, Video/Audio, Mobile phones.Work on incident management and escalations. Mentor, train, and evaluate new technicians of the IT department. Evaluate new SW and HW technology prior to end user deployment. Manage lab Servers, end user PCs, maintain equipment inventory, process new ...

Avg. Salary: $75,000   ·    Company Rank: 4.0 out of 5

Washington State Dept. of Personnel

Information Technology - Help Desk Specialist - Olympia, WA

Computer and LAN Support for 280 Washington Department of Personnel Agency Clients: Provide on-going operational support including operating systems releases, upgrades, service pack installations, bug fixes, security updates, and any system change activities, Performance monitoring, troubleshooting, and tuning for all end-user systems, build new systems (laptop and desktop), Served the help desk to resolve desktop system ...

Avg. Salary: $0   ·    Company Rank: Not Available

U S West Communications Inc. (now Qwest)

Information Technology - Help Desk Specialist - Bellevue, WA

I Successfully supported an Asset Record Keeping System and Financial Event Detail System DB2 front-end database update work, which includes task identification, time estimation, design, code, unit test, application test, global systems test and implementation. Release manager (change control agent) for program module and component level library updates. Also, Coordinated, customized, installed, tested and supported several...

Avg. Salary: $0   ·    Company Rank: Not Available