Help Desk Specialist Career Research and Resources
Hampton Inn and Suites
Front Desk and Weekend Night Audit
Avg. Salary: $57,500 · Company Rank: Not Available
Agile Mindz Technologies
• Conduct day-to-day administration and operational tasks under the direction of the CEO • Assist in projects co-ordination, logistics, headhunting, procurement of resource and management. • Lead, motivate and manage onsite-consultants and offshore support teams for all aspects of business projects. • Monitor cash flow –managed invoicing and payroll via QuickBooks
Avg. Salary: $75,000 · Company Rank: Not Available
Lynchval Systems Worldwide Inc
• Spearhead daily IT projects and programs by directing 14 technical professionals engaged in both remote and onsite client initiatives. • Resourcefully established and manage offshore 24x7 IT application support team in India to enhance business continuity and support accessibility. • Manage infrastructure build of service delivery center in Chennai, India. • Coordinate unified efforts among all personnel via GoTo Meeti...
Avg. Salary: $75,000 · Company Rank: Not Available
24/7 Real Media Inc
• Efficiently directed domestic and offshore Tier I and II application support, responding to over 1,000 issues monthly. • Monitored, enforced and optimized top-notch customer service to achieve and maintain outstanding customer satisfaction rating of 5.38/6.00 for 2008. • Scheduled and arranged training for offshore resources to achieve required support levels. • Developed, evaluated and supervised top-performing personne...
Avg. Salary: $75,000 · Company Rank: Not Available
Signature Technology Group
• Performed onsite Service Desk and Technical Support to client server farms worldwide with hundreds of Windows/Unix servers and thousands of users. • Repaired, maintained, and updated all varieties of servers, disk arrays, PC’s, printers, and terminals, including all interface equipment. • Supported client base included accounts such as California Department of Corrections, International Paper...
Avg. Salary: $50,000 · Company Rank: Not Available
Zixcorp - TEKsystems
• Provided onsite technical deployment, support, training, and repair for software and hardware on approximately 400 wireless prescribing PDA’s and access points. • Geographic environments included 150 clinics, medical offices, and medical centers covered by LA Care in the greater L.A. basin.
Avg. Salary: $50,000 · Company Rank: Not Available
C&C Networking
• Coordinated responsibilities for all aspects of the IT business. • Installed, de-installed, and performed maintenance on servers, routers, switches, repeaters, PC's, laptops, and printers in wired and wireless networks • Supported vendor service contracts on all printer equipment at over 150 U.S. Bank branches, and over 75 Bank of the West branches. • Provided server support to over 40 General Mot...
Avg. Salary: $50,000 · Company Rank: Not Available
Compaq/ HP on site at Franklin Templeton investments
• Supervised a team of 10 IT technicians supporting 3,500 users in a campus environment. • Managed 5 HP servers running Windows NT for implementing all end user and departmental images using Windows 2000 and XP operating systems. • Coordinated upgrade projects, adds, moves and changes within the environment, including logistics for all parts and S/W needed within the network. • Served as first...
Avg. Salary: $50,000 · Company Rank: Not Available
DecisionOne Corporation
• Managed 26 Field Service Technicians, spread throughout all of Northern California and Nevada supporting hundreds of State offices and agencies. • Coordinated daily staff workload, monthly inventory, bi-weekly payroll, and customer billing. • Scheduled vacations and cross training of staff for proper coverage of client base. • Served as first point of contact for all customer escalations and ...
Avg. Salary: $50,000 · Company Rank: Not Available
DecisionOne Corporation
• Installed, de-installed, upgraded, and maintained all forms of telecommunication and IT equipment manufactured by ITT, IDEA, IBM, Memorex/Telex, Decision Data, and Dell, in LAN, WAN, and standalone environments. • Maintained all printers manufactured by ITT, IDEA, IBM, Epson, Memorex/Telex, Lexmark, Decision Data, Data Products, Genicom, HP, and Printronix. • Supported servers manufactured by ...
Avg. Salary: $50,000 · Company Rank: Not Available
