Interested in finding more jobs in Fort Washington, PA? Click Here to create a Climber profile today!
24/7 Real Media Inc Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at 24/7 Real Media Inc:
• Efficiently directed domestic and offshore Tier I and II application support, responding to over 1,000 issues monthly. • Monitored, enforced and optimized top-notch customer service to achieve and maintain outstanding customer satisfaction rating of 5.38/6.00 for 2008. • Scheduled and arranged training for offshore resources to achieve required support levels. • Developed, evaluated and supervised top-performing personnel, crucial to maximizing customer retention as well as company reputation and growth. • Reliably served as escalation point for critical issues to expedite resolution. • Introduced weekly open forum discussions to enhance team cohesiveness and communication. • Performed regular trending and analysis of reported issues to assess and elevate customer satisfaction levels. • Expertly administered user accounts to achieve and maintain SOX compliance.
What they like about 24/7 Real Media Inc:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
Remedy, Support, Salesforce, Help Desk, SLA, Performance Reporting, Coaching, Excel, MS Office
Information about 24/7 Real Media Inc
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $75,000
These are some of the questions we asked our climbers about their experiences with 24/7 Real Media Inc:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
