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Online Resumes with "service desk "
System Engineer - 3 Years of Experience - Near 60016
IT Engineer providing an advanced level of support for computer hardware software and networking tools. Able to develop test install configure and troubleshoot computer hardware and software. Provides a point of escalation for national/international support issues. This includes prioritization of projects and document creation. Most importantly responding to and resolving all application issues and processes. Problem resolu...
Tags for this Online Resume: Microsoft Windows, Microsoft Windows 7, Windows 7, Email, Information Technology, Infrastructure, System Support, Automation, Desktop Computer, IBM
Manager - 20 Years of Experience - Near 18949
SUMMARY: A skilled communicator, and manager of personnel, technology and financial resources, with a diverse technical background, and a proven record of success, achievement and exceeding expectations. An ITIL Certified technology leader focused on discovering, organizing and developing the people, processes and tools necessary to achieve desired outcomes. HIGHLIGHTS OF QUALIFICATIONS * Completely reengineered and reorgan...
Tags for this Online Resume: Management, Lan/Wan, Local Area Network, Wide Area Network, Account Manager, Audit, Call Center, Customer Service, Information Technology, Reliability, Leadership, software, hardware, Vendor Management, Contract Management
Quality Assurance Specialist - 5 Years of Experience - Near 80126
PROFESSIONAL SUMMARY I have 12+ years of experience in Quality Assurance, Systems Integration, Lab Design and Operation, Java Application Development, Distributed Application Development, Object Oriented Programming, Internet/Intranet-based database applications development, testing and implementation using Java/J2EE (Servlets, JSP, EJB). My roles have included all phases of the software development life cycle (SDLC), but e...
Tags for this Online Resume: Test, Management, Applications, Services, Billing, Linux, Agile, Automation, Call Center, Configure
Customer Service Manager
COVER LETTER: Dear Ms. West: I was excited to see your opening for a customer service rep, and I hope to be invited for an interview. My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flag...
Tags for this Online Resume: Applications, Billing, Complaints, Customer Relationship Management, Customer Service, Customer Service Rep, customer service skills, Database, Database Applications, Microsoft Excel
Help Desk Specialist - 14 Years of Experience - Near 91077
Supervisor of Service Desk and position with a progressive firm, which will provide me the opportunity to utilize my computer knowledge and skills.
Tags for this Online Resume: Help Desk, Management, Services, Configuration Management, Configure, Filing, Firewall, Local Area Network, it jobs, software, IT support, Service Desk
Manager - 9 Years of Experience - Near 37076
As an Engagement Leader, specialized in solutions delivery, IT management and strategic business value. Successful track record in client management, product management, product development, c-suite communications and leadership across teams within the US and offshore.
Tags for this Online Resume: Its, Leadership, Planning, Quality, SCRUM, Compliance, Software, Scrum Master, Technical Lead, sql, agile, software, Mobile apps, JIRA, Jenkins, iOS, Xamarin, SDLC, TFS, Invision, Service Desk, Service Now, ETL, Product Management, Project Delivery, Solution Architect
IT Director / Manager - 20 Years of Experience - Near 29848
Professional Summary * Building teams to get the job done successfully * Development of RFPs, RFQs for solicitation of vendors' responses. * Working on COTS and Modular based systems and custom systems. * Monitoring project schedule and budget, resource allocation. * Communication with all Program stakeholders including status reporting, risk / issue, action items and decision management. * Full SDLC Program Management expe...
Tags for this Online Resume: Financial, Financial Systems, Banking Industry, Help Desk, Systems Analysis, User Interface, VISIO, Acquisitions, Business Analysis, Business Analyst
Loan Officer - 1 Years of Experience - Near 91342
Seeking a position where my analytical and critical thinking skills can be utilized to improve a company's profitability and at the same time allows for the development of my knowledge, ability and initiative in the field of economics. COVER LETTER: Dear To Whomever It Concerns, Recently, a network partner recommended that I submit my resume for your company. He spoke highly of your company and I want to see what your compa...
Tags for this Online Resume: Account Manager, Administrative Assistant, FACETS, Marketing Management, Microsoft Office, Receivables, management, organize, loans, ambitious, driven, hardworking, payables, procurement
Manager - 17 Years of Experience - Near 37388
Oversee all IT Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to prioritization and resolution of incidents. Responsible for policies and procedures to ensure consistent service levels and quick resolutions. Responsible for staffing capacity planning performance analysis and developing proactive resolution
Tags for this Online Resume: Management, Microsoft Windows, Application Support, Support, Email, Child Care, Cisco, Help Desk, Information Technology, Infrastructure, agile, software
Application Support - 17 Years of Experience - Near 75104
SUMMARY Technology support representative providing workstation and application support. Provides end-user support via phone in a service desk environment. Installs, troubleshoots, maintains and uses a variety of computer systems, software and peripheral devices.
Senior Manager Service Desk
Tags for this Online Resume: Help Desk Support, Motorola, Pbx, Switches, Lotus, Lotus Notes, Microsoft Windows 7, Windows 7, Desk Top Support, Policies and Procedures
Business Analyst - 3 Years of Experience - Near 21754
An experienced IT professional seeking a Business Analyst position that utilizes my experience in Information Technology, Operations, Service Delivery Management, Service Desk Management, Business Analyst, and Customer Service and leverages my subject matter expertise in implementing IT Services Management (ITSM) business processes.
Tags for this Online Resume: Management, Policies and Procedures, Support, Technical Support, Account Management, Complaints, Documentation, Due Diligence, Information Technology, Infrastructure, it jobs
