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Online Resumes with "service desk "
Information Technology Manager - 5 Years of Experience - Near 70458
Plan execute * Successfully managed and developed new set of operating parameters following a 40 percent reduction in IT workforce in 2014 with a 20 percent increase of end-users across Louisiana and Mississippi. Worked closely with the organization's centralized service desk to streamlined remote troubleshooting procedures enabling local staff to focus on providing hands-on physical support and one-on-one end-user training...
Tags for this Online Resume: Cabling, Help Desk, Help Desk Support, Network Administration, Networking, Project Management, Project Manager, Support, Network Security, Security
IT Manager Desktop Service Delivery - 15 Years of Experience - Near 08540
Utilize my 13+ years IT Management skills, knowledge and abilities to lead an IT organization. Continue to embrace emerging technologies.
Tags for this Online Resume: Project Management, Vendor Management, Staff Development, SLA Driven Metrics, IT Asset Management, Disaster Recovery, Incident/Change Management
Project Manager - 8 Years of Experience - Near 33624
Summary Highly motivated certified Project Manager with proven ability to adapt and learn rapidly. Two decades of professional IT experience, including Strategic Business Analysis, Management, Project Management Office (PMO), Network Architecture and Design, Business Continuity and Disaster Recovery. Summary Highly motivated certified Project Manager with proven ability to adapt and learn rapidly. Two decades of professiona...
Tags for this Online Resume: Project Management, Service Desk Management, Process Development, Server Migrations, Leadership, Disaster Recovery, Tampa, PMO
Manager - 7 Years of Experience - Near 19713
Tags for this Online Resume: Management, Voice, NOC, Service Desk, Incident Management
Director/Manager - 20+ Years of Experience
Looking for an opportunity to direct/manage cross-functional teams in implementing IT solutions to support business initiatives, or manage applications development teams. With twenty+ years IT experience, my specialty is IT Leadership. My passion is being an innovative, results-driven professional providing vision, strategy and executive leadership focused on achieving exceptional results in highly competitive environments ...
Tags for this Online Resume: IT Leadership, Disaster Recovery, Incident Response, Network Services, Networking, IT Managment, Change Managment, IT Director, Mobile Device MGT, Asset Management, TEM, Process Improvement, MS SQL Admin, Web Development, Applications Development, Motivator, Team oriented, Project Management, Mergers and Acquisition expertise, Strong Leadership, Strong Interpersonal and Professional Communication Skills, Expert Vendor Negotiation and Relationship Management, Policy and Procedure Development and Implementation, Inventory and Asset Management, Strong project management acumen
Project Manager - 20 Years of Experience - Near 75025
Tags for this Online Resume: Management, Project Management, Support, Team Lead, Business Development, IBM Storage, Reliability, Account Manager, Customer Success Manager, CRM, SalesForce, North Dallas, Technical Account Manager, people management service desk, Customer Satifaction
Senior Manager - 20 Years of Experience - Near 37013
Senior leader specializing in Call Center and Operations Management. Excels in driving teams to exceed service desk commitments, continuous process improvements and quality interactions in Customer Service, Sales and Technical Support.
Tags for this Online Resume: Management, Project Management, Quality, Support, Process Improvements, Services, Business Acumen, Call Center, Change Management, Customer Service
System Administrator- Team Manager
ACCOMPLISHMENTS 1. Implemented a tool that would allow the Desktop teams and Service Desk to provide user account and computer account administration, to allow both teams the ability to proactively get users up and running and keep them productive. Users were now able to be productive immediately and the user account and computer account management across the different domains could now be performed in a timelier fashion, s...
Tags for this Online Resume: Consulting, Documentation, FERC, File Transfer Protocol, Management, PeopleSoft, Project Management, Remedy, Architect, Asset Management, Access Management, Lead, Supervise, CyberArk, Scan, Patch, Team, Service, Customer
Team Leader - 18 Years of Experience - Near 94531
SUMMARY Technical Support Engineer position with a high-tech industry leader with increasing growth opportunities. Diversely experienced with integration software development, e-commerce implementations, enterprise level software support and service desk escalations. Currently managing complex escalated requests from a customer base that includes fortune 500 companies.
Tags for this Online Resume: e-Commerce, Integrate, Software, Administrative Tasks, AS2, Bizlink, C Programming Language, Communication Skills, Computer Aided Software Engineering, Customer Relationship Management, technical
Team Leader
Areas of Expertise: * IT & operational transformation * Application development & production support * Data management & business intelligence * PMO - Portfolio, program & project management * Enterprise infrastructure strategy & management * Financial management of large IT budgets * Software engineering, application development methodology & solution architecture, programming languages * Supplier & vendor management - ons...
Tags for this Online Resume: Application Development, Development Methodology, Budgeting, Financial, Financial Services, Services, Automation, Information Technology, Insurance, Management
Network Administrator - 20 Years of Experience - Near 95404
Summary A dynamic Networking Engineer with more than 15 years of experience in Tech Infrastructure and support. Insightful experience in Infrastructure Deployment / Management, Network Security, Network Design, Service Desk Management, Meeting SLA, Planning, Resource Allocation, Server Management (HP, IBM, and DELL), IT Procurement, IT / System Audits & Tech MIS. Actively led large bandwidth solutions such as MPLS. Signific...
Tags for this Online Resume: Routers, Switches, Cisco, Cisco Certified Network Associate, Information Security, Networking, Security, Web, Web Server, Web Technologies
IT Management Professional - 20 Years of Experience - Near 60041
Customer-centric hands-on Information Technology professional with over 15 years of experience in managing and operating IT Network and Technical Support operations, Help/Service Desk Operations, Networking/Telecom Infrastructures and ITIL/ITSM processes providing strategic direction with the knowledge required to deliver corporate objectives and strategic needs, keep projects on-time and on budget, and deliver the highest ...
Tags for this Online Resume: IT, NETWORK, INFRASTRUCTURE, HELP DESK, SERVICE DESK, MANAGER, DIRECTOR, ARCHITECT
