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Online Resumes with "service desk "



Network Security Engineer - 3 Years of Experience - Near 85027

Qualifications * 9 years as a computer professional, 5 years as an IT professional * Productive self-starter with a strong work ethic, with the ability to achieve goals * Proven experience in network/hardware/operating system troubleshooting, PC assembly, application/technical support and service desk

Tags for this Online Resume: Infrastructure, Application Installation, Install, Application Support, Customer Relationship Management, Diagnostics, Email, Information Security Specialist, SOC

Technical Support, St. Louis

Looking for a posutuon that will challenge my talents

Tags for this Online Resume: MCSE, MCP, Service Desk, Customer Support

Operations Analyst

As an Operations Analyst with15 years experience in IT environments with many Fortune 500 companies. Performed duties by monitoring IBM Mainframe systems with IBM Tivoli Infrastructure job tracking, Mainframe systems alerts, and down jobs. Monitored AIX, AS/400 systems and HU-Unix systems functions, including job recovery using BMC and BRM with HP Open view ticketing system. Finally, also using Services Desk 6.0 ticket sys...

Tags for this Online Resume: HU/UNIX, AS/400, LINUX, LINUX, 390/MVS, 390/MVS, MS Family, Solaris, MS Family

Administrative Assistant - 18 Years of Experience - Near 61073

Looking for a career where I can grow with a company, where using my clerical office skills will make me an asset. I have 18 years experience working within an office atmosphere using a variety of office equipment as well as crossed trained to help support other departments.

Tags for this Online Resume: Accounts Payable, Bank Deposits, Deposits, Receivables, Security, Customer Service, Administrative Assistant, customer service skills, Data Entry, Microsoft word, outlook and Excel, Cash handeling experience, Scanning paper documents for storage, Faxing, Filing, Answering multiple incoming calls, Handling multiple tasks at same time

System Administrator - Near 36312

Tags for this Online Resume: Budgeting, Operating Budget, Documentation, PCS, Personal Conferencing Specification (PCS), Health Insurance Portability And Accountability Act, Integrate, Management, Patch Management, Security

Featured Profile

IT Ops/Support Analyst II - 12 Years - Houston

SUMMARY A dedicated IT professional accomplished in the monitoring, troubleshooting, and maintenance of WAN and LAN communications. Organized, detail oriented and works with very little supervision. Excellent communications and customer service skills with the ability to interact effectively with all levels of management, vendors, related support groups, and individual users. Extremely dependable with strong work ethic and ...

Ideal Companies: Noble Energy. Memorial Hermann. CenterPoint Energy. Baker Hughes. Tomball Regional Medical Center. ConocoPhillips. Texas Children’s Hospital. McKesson. CHI St. Luke’s Health. Nabors Industries. AIG. FOX, Inc. Academy Sports & Outdoors. AT&T. Verizon. Huntsman. City of Houston. City of Tomball.

Tags for this Online Resume: Cisco, Documentation, Local Area Network, Troubleshooting, Wide Area Network, Monitoring, Flexible Schedule, • Quick and enthusiastic learner, • Training and educating colleagues and customers, • Training/Mentor, • Incident Management, • Data Center, • Help Desk, • Customer Service, • Strong work ethic, • Self-starter, • Work well with little or no supervision, • Motivated, • Individual and team player, • Excellent communication skills

Manager

SUMMARY Professional IT Help Service Desk / Service Desk Manager with extensive experience in Incident Management, Service Level Management, Problem Management, Desktop / Help Desk development and management. Implemented CMDB and other ITIL standards in the areas of Incident Management, Change Management, Service Level Management and Problem Management. Special expertise with call-tracking applications, automated call distr...

Tags for this Online Resume: Change Management, Microsoft Change Management, Management, Desktop Computer, Service Desk, Help Desk Manager, Windows 7, Help Desk, Remedy, ITIL V3, Incident Manager, Change Manager, Serivce Manager, 3D Modelling, Computer Graphics, Animation, Illustration, Film, Themed Environment, Theme Park, Scultptor, Set Design, Museum, Scenic Artist

Application Support - 20 Years of Experience - Near 79928

IT Management/director/

Tags for this Online Resume: Project Manager, IT Operations, Service Desk Manager, Enterprise Resource Planning, Infrastructure, Planning, Services, Manager Services, Information Technology, IT Manager, ITIL

Help Desk Specialist - 11 Years of Experience - Near 30127

SUMMARY Financial, Technical and Service Desk professional with 25 years of experience in managing key areas of accounting and financial software systems including procurement and contracts. I have a proven record of accomplishment implementing and troubleshooting financial and procurement software systems. Works well independently, or in a group setting providing all facets of computer help desk support such as training, t...

Tags for this Online Resume: Documentation, Financial, Help Desk, Integrate, Integration Testing, Management, Test, Assessments, Distribution, Financial Management

Manager - 20 Years of Experience - Near 77020

Service Delivery and IT Manager - 15 years I am a self motivated and result driven individual capable of managing large teams and multiple companies.

Tags for this Online Resume: Service Desk Manager, Operations Manager, Service Desk Team Lead, Helpdesk Manager, Quality Manager, Helpdesk Team Lead, Service Delivery Manager, IT Director, Consulting, Desktop Computer

Featured Profile

Implementation Consultant, Application Support

Looking for a position that will allow me to use my skills and knowledge. Would like to have the ability to work from home and travel up to 25% of the time.

Ideal Companies: Google, Relay Health, United Healthcare, Blue Cross Blue Shield

Tags for this Online Resume: STAR Patient Processing, STAR Medical Records, McKesson HzERM, STAR ESD, Forms and Menu Certification, Help Desk Support, McKesson STAR Patient Processing, McKesson STAR Medical Records, McKesson STAR ESD, McKesson STAR Forms and Menu Certification, HEAT,and Remedy Help Desk Support, Project Implementation, Consultanting, McKesson Paragon Medical Records and Registration, Cerner Registration EMPI, HL7 Interfaces, ADT (Admission, Discharge, Transfers), Customer Support, Integrated Testin, Revenue Cycle Soultions, Project Management, Customer Relationship Management and Resolution, SQL, Java Scripting, Mirth Connect