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Online Resumes with "Helpdesk Team Lead"

Project Lead / Incident Manager

Information Technology Resumes - Project Manager Resumes - Phoenix, AZ

High energy Project lead and Incident Manager with experience in all areas of technology. Loyal, multi-tasking and dedicated. Incident Manager. Responsible for all incidents and root cause analysis on Sev 1 and Sev 2 company-wide.

Ideal Companies: Dell, Microsoft, Intel,

Tags for this Online Resume: ITIL Project Manager, I.T. Manager, ITIL Project Management

Manager - 20 Years of Experience - Near 77020

Management & Business Resumes - Manager Resumes - Houston, TX

Service Delivery and IT Manager - 15 years I am a self motivated and result driven individual capable of managing large teams and multiple companies.

Tags for this Online Resume: Service Desk Manager, Operations Manager, Service Desk Team Lead, Helpdesk Manager, Quality Manager, Helpdesk Team Lead, Service Delivery Manager, IT Director, Consulting, Desktop Computer

Help Desk Specialist - 7 Years of Experience - Near 20878

Information Technology Resumes - Help Desk Specialist Resumes - Gaithersburg, MD

Many years of enterprise level software & hardware troubleshooting experiences in Windows/Mac PCs, Exchange, Office Suite, Outlook, Direct Access, Adobe Suite, Android & iOS systems; skilled in Active Directory/ADAXES Web Management Tool, ServiceNow, SCCM, Cylance/Tanium, F2F/Deskside/Remote support via Bomgar, GoToAssist. etc. Certificates: A+/CCNA for Senior level IT Support Engineer/Desktop Engineer/Helpdesk Team Lead

Tags for this Online Resume: Planning, Active Directory, Citrix, Integrate, Integration Testing, Microsoft Active Directory, System Integration, Test, Networking, SharePoint

Manager - 19 Years of Experience - Near 19720

Information Technology Resumes - Help Desk Specialist Resumes - New Castle, DE

Summary: Managerial * Led 9 analysts-Fashioned Helpdesk Run Book and procedural manual-attained input/review from company Incident Manager-all 9 subordinates trained in acceptable policies * Handled full Life Cycle tier 1 support for client-optimized their business and technical applications created 82 distinct procedures authored statistical reports-cultivated client growth as seen by an increase of support calls from 800 ...

Tags for this Online Resume: Management, Local Area Network, Application Support, Asset Management, Database, Information Technology, IT Management, Support, Applications, CSC, it jobs